Medical Assistant Apprentice | Downtown ORL

Orlando Health•Orlando, FL

9h•Onsite

About The Position

The Orlando Health Medical Assistant Apprentice Program is a paid, full-time workforce development initiative designed to prepare aspiring healthcare professionals for a successful career as a Medical Assistant. Through an innovative "earn while you learn" model, apprentices receive structured classroom instruction, hands-on clinical training, and real-world experience within Orlando Health facilities. Participants develop essential patient care, administrative, and clinical skills while working alongside experienced healthcare professionals. Upon successful completion of the program, apprentices earn Medical Assistant certification and are equipped to transition into rewarding clinical roles within one of Central Florida’s leading healthcare systems. This position performs patient care in the ambulatory clinic setting under the direction and direct supervision of a Certified Medical Assistant, Physician or Advanced Practice Provider (APP).

Requirements

High school graduate or equivalent
Currently enrolled in a Medical Assistant program affiliated with the organization
Must obtain BLS/Healthcare Provider certification within 30 days of hire.
None

Responsibilities

Works collaboratively with the clinic and operational staff and follows the directions of the Office Manager or Supervisor, Academic Program Manager and Certified Medical Assistant Preceptor
Gathers patient data through interview and observation under direct supervision
Provides routine patient care under direct supervision, consistent with the educational level and skill learned in the academic setting
Assists patients and families with preparation for examination under direct supervision
Assists physician during examination and procedures under direct supervision
Performs skills after achievement and demonstrated competencies
Responsible for documenting information under direct supervision according to Orlando Health specific policies and guidelines
Practices efficient use of supplies
Receives and processes incoming calls and patient requests under direct supervision
Maintains a safe and clean environment
Assures patient privacy, rights and confidentiality
Follows standard precautions and adheres to hand hygiene and PPE procedures
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.
Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.
Interprets the appropriate information needed to identify each patient’s requirements relative to his or her age specific needs.
Completes all mandatory training