Medical Assistant and Administrative Support Vascular Surgery

Intermountain Health•Grand Junction, CO

22d•$20 - $29•Onsite

About The Position

The Medical Assistant – Non-Clinical/Administrative Support provides operational and administrative support to prepare patients for upcoming visits and ensure providers and clinical staff have the information needed for efficient patient care. The role centralizes time-intensive administrative Medical Assistant functions, including referral processing, medical-record retrieval, diagnostic-testing coordination, pre-visit planning, patient messages, and in-basket management. It also provides front-desk coverage and backup surgery-scheduling support. Although the primary assignment is non-clinical, the position is cross-trained in clinical Medical Assistant workflows, including patient rooming, to provide flexible coverage according to department needs. Under clinician direction, the Medical Assistant supports patient care by gathering information relevant to the visit and condition, communicating with patients in person and by telephone, and collaborating with cross-functional teams. Attention to detail, follow-through, and protecting patient privacy and Protected Health Information are important aspects of the role. The position is based at Intermountain Health Heart and Vascular – Grand Junction Vascular Surgery at St. Mary's Hospital in Grand Junction, Colorado. The schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m., for 40 scheduled hours per week. The hourly range is $20.07–$28.59, with the actual rate dependent on experience.

Requirements

Meet one of the following qualifications: proof of completion of a Medical Assistant program, at least one year of Medical Assistant work experience, or a current active and good-standing RN/LPN license to practice nursing in Colorado.
Hold current Basic Life Support (BLS) certification for healthcare providers before the start date.
Demonstrate basic computer skills, including word processing and data entry.
Have a professional manner and strong interpersonal and communication skills.
Be able to work collaboratively with patients and fellow caregivers to deliver a high level of customer and patient satisfaction.
Be able to protect patient privacy, confidentiality, and Protected Health Information.
Be able to meet the described physical demands, including reading and assessing information, communicating and hearing accurately, using fine manual dexterity, lifting and moving supplies or patients, walking, pushing or pulling equipment, and navigating busy rooms.

Nice To Haves

Experience in an outpatient clinic or other healthcare setting.
Computer literacy with electronic medical record (EMR) systems and other relevant software.
Current national Medical Assistant certification or registration: Registered Medical Assistant (RMA) through AMT, National Certified Medical Assistant (NCMA), Certified Clinical Medical Assistant (CCMA), or Certified Medical Assistant (CMA) through AAMA.

Responsibilities

Process and manage referrals.
Retrieve medical records.
Coordinate diagnostic testing.
Complete pre-visit planning so patients and care teams are prepared for upcoming visits.
Manage patient messages and provide communication by telephone and in person.
Support provider and Medical Assistant in-baskets.
Provide front-desk coverage and backup surgery-scheduling coverage.
Provide cross-trained clinical Medical Assistant coverage as needed, including rooming patients.
Under clinician direction, assist providers by gathering information relevant to patients' visits and conditions.
Collaborate with cross-functional teams to support patient care.
Protect the privacy and confidentiality of patients, members, caregivers, and Protected Health Information.