Medical Assistant (Administrative) - Surgical Oncology

UPMC•Pittsburgh, PA

4d•Hybrid

About The Position

UPMC is seeking a Medical Assistant to join their Surgical Oncology Department at UPMC Shadyside and UPMC Presby. This position will be based out of the UPMC Shadyside outpatient clinic, with occasional travel to UPMC Presby required. The role is primarily administrative, involving phone triaging, submission of authorizations for outpatient scans, and scheduling, with limited clinic visits (1-2 times per week) and no direct patient contact. The ideal candidate will possess excellent customer service skills, be detail-oriented, have strong time management abilities, be computer savvy, and work well within a large team. Applicants will be placed on the Medical Assistant Career Ladder based on experience and education.

Requirements

High school diploma or equivalent is required.
Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
Act 34

Nice To Haves

Excellent customer service
Detail oriented
Time management
Savvy with the computer
Able to work with a large team

Responsibilities

Send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations.
Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history, taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
Answering calls and providing pertinent information including patient education as directed.
Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.