Medical Assistant 2

Vanderbilt University Medical Center•Spring Hill, TN

1d•Onsite

About The Position

Vanderbilt University Medical Center (VUMC) is seeking a Medical Assistant 2 to join their Primary Care team in Spring Hill, Tennessee. This role supports the licensed healthcare team by managing clinic patient flow, gathering patient screening data, assisting with patient and family education, and communicating with the patient's healthcare team. The Medical Assistant 2 is expected to demonstrate effective communication, professionalism, and a commitment to continuous learning and skill advancement. VUMC is dedicated to an environment where everyone can thrive, and their uniqueness is celebrated, fostering a sense of community and purpose among employees.

Requirements

Graduate of an approved discipline specific program
Relevant Work Experience
2 years Experience Level
Clinical Competencies (Intermediate): Demonstrates mastery proficiency to assist and perform clinical care including but not limited to vital signs, phlebotomy, specimen collection, medication administration and point of care testing as directed by unit standards.
Environment of Care (Intermediate): Demonstrates mastery proficiency with set up and maintenance of patient exam room, supplies and equipment.
Clinical Patient Documentation (Fundamental Awareness): Has limited experience or training working with clinical applications for patient documentation.
Planning & Organizing (Intermediate): Demonstrates ability to anticipate complex resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work beyond areas of direct responsibility.
Core Accountabilities: Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance.
Core Accountabilities: Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems.
Core Accountabilities: Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job.
Core Capabilities: Supporting Colleagues: Develops Self and Others: Continuously improves own skills by identifying development opportunities.
Core Capabilities: Supporting Colleagues: Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.
Core Capabilities: Supporting Colleagues: Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner.
Core Capabilities: Delivering Excellent Services: Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.
Core Capabilities: Delivering Excellent Services: Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner.
Core Capabilities: Delivering Excellent Services: Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support.
Core Capabilities: Ensuring High Quality: Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards.
Core Capabilities: Ensuring High Quality: Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.
Core Capabilities: Managing Resources Effectively: Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service.
Core Capabilities: Managing Resources Effectively: Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources.
Core Capabilities: Managing Resources Effectively: Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error.
Core Capabilities: Fostering Innovation: Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.
Core Capabilities: Fostering Innovation: Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action.
Core Capabilities: Fostering Innovation: Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Nice To Haves

Provides guidance to entry level co-workers.

Responsibilities

Directs and supports patient flow as well as unit operations by maintaining supplies, equipment and unit environmental standards.
Facilitates identification of resources to meet patient healthcare needs.
Performs/assists with procedures according to organizational/departmental standards.
Collects and documents patient screening data for the healthcare team.
Assists with patient and family education.
Organizing and managing clinic patient flow.
Gathering and documenting patient screening data.
Assist with patient and family education and communication with patient's health care team.
Demonstrates and role models effective communication and professionalism in all situations.
Furthers growth by engaging in learning activities to advance skills.