Medical Assistant 2
About The Position
Under the supervision of the UCSF Primary Care Administrative Nurse Manager, guided by policies and procedures of the Ambulatory Services, the Hospital Assistant II assists in the delivery of care to patients at UCSF Primary Care. The Hospital Assistant II will be primarily responsible for the members of their primary care teamlet as well as providing back up support to other teamlets. The Hospital Assistant II will play a critical role in the patient experience including optimizing clinic flow, providing in and outreach to patients and working collaboratively with the team to create a patient centered environment. This position floats between the front and the back office performing both clerical and clinical duties. Work includes a variety of personal care and nursing care procedures including assuring positive care outcomes. S/he will perform assigned patient care and laboratory procedures in support of services provided to patients within the practices. S/he is required to learn and be able to assist in all functions of the practices to include back and front office. The Hospital Assistant II consistently projects a professional and courteous demeanor, helps establish and maintain the highest service standards for the practice and complies with the Medical Center House and Telephone Standards. The MA must have flexibility to cover multiple UCSF medical center primary care clinic sites.
Requirements
- Supervision by the UCSF Primary Care Administrative Nurse Manager.
- Guided by policies and procedures of the Ambulatory Services.
- Ability to perform a variety of personal care and nursing care procedures.
- Ability to perform assigned patient care and laboratory procedures.
- Ability to learn and assist in all functions of the practices, including back and front office.
- Ability to consistently project a professional and courteous demeanor.
- Ability to help establish and maintain the highest service standards for the practice.
- Compliance with the Medical Center House and Telephone Standards.
- Flexibility to cover multiple UCSF medical center primary care clinic sites.
Responsibilities
- Assists in the delivery of care to patients at UCSF Primary Care.
- Primarily responsible for the members of their primary care teamlet as well as providing back up support to other teamlets.
- Optimizes clinic flow, provides in and outreach to patients and works collaboratively with the team to create a patient centered environment.
- Floats between the front and the back office performing both clerical and clinical duties.
- Performs assigned patient care and laboratory procedures in support of services provided to patients within the practices.
- Learns and assists in all functions of the practices to include back and front office.
- Projects a professional and courteous demeanor.
- Helps establish and maintain the highest service standards for the practice.
- Complies with the Medical Center House and Telephone Standards.
- Has flexibility to cover multiple UCSF medical center primary care clinic sites.
Benefits
- Total compensation information available at https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
