Medical Assistant 2
About The Position
Under supervision of the Practice Manager, guided by policies and procedures of the Ambulatory Services, the Hospital Assistant II assists in the delivery of care to patients being seen in the practice. They will perform assigned patient care procedures in support of the care services provided to patients within the practice. They are required to adhere to the Telephone and House Standards as adopted by the department. The assistant also assists with front and back office responsibilities, which include scheduling, pre-registering, verifying insurance, obtaining referrals and authorizations and coordination of required medical and financial information. They work as a team member with other staff and consistently projects a professional, caring and courteous demeanor. The Hospital Assistant II is responsible for the efficient patient flow and provides support to multiple physicians. They communicate with referring physicians’ offices, and serves a liaison for the outside providers. They are responsible for insurance authorizations and pharmacy refills, as well as complicated treatment authorizations and hospital admission arrangements. This position requires flexibility to work evenings and weekends, if necessary.
Requirements
- Adherence to Telephone and House Standards.
- Ability to work as a team member.
- Professional, caring, and courteous demeanor.
- Flexibility to work evenings and weekends, if necessary.
Responsibilities
- Assists in the delivery of care to patients being seen in the practice.
- Performs assigned patient care procedures in support of the care services provided to patients within the practice.
- Adheres to the Telephone and House Standards as adopted by the department.
- Assists with front and back office responsibilities, including scheduling, pre-registering, verifying insurance, obtaining referrals and authorizations, and coordination of required medical and financial information.
- Works as a team member with other staff and consistently projects a professional, caring and courteous demeanor.
- Responsible for efficient patient flow and provides support to multiple physicians.
- Communicates with referring physicians’ offices and serves as a liaison for outside providers.
- Responsible for insurance authorizations and pharmacy refills.
- Responsible for complicated treatment authorizations and hospital admission arrangements.
Benefits
- Total compensation information available at https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
