Medical Assistant 2 (Specialty)

San Ysidro Health•San Diego, CA

4d•$30 - $38•Hybrid

About The Position

Under direct supervision and within an established scope of practice, assists the provider with specialized patient care, assist with examinations, treatments, and special procedures of patients and preparing patients for specialized exams as directed by San Ysidro Health policies and procedures in a medical office or clinic setting. Position encompasses assistance amongst medical specialties, requiring a strong understanding of administrative and clinical workflows to effectively support specialty health care providers, manage patient flow, scheduling and patient education. MA Level 3 is expected to perform the core functions of MA Level 2 with the addition of specialized technical and scheduling functions specific to their medical specialty.

Requirements

High School diploma or GED preferred
Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California.
Current BLS for Healthcare Provider awarded by American Heart Association
Medical Assistant Certification
Minimum 1 year of experience as a Medical Assistant or recent work history in a Specialty MA role setting including but not limited to; Cardiology, Endocrinology, Hematology, Infectious Disease, Gastroenterology, Nephrology, Pulmonology, Rheumatology, Ophthalmology, Podiatry, Acupuncture, Allergy, Immunology.
Bilingual in Spanish, Tagalog, or Arabic language.
Ability to read, write and comprehend medical information and terminology.
Ability to effectively present information, both verbal and written
Demonstrated ability to use computer and Electronic medical records
Demonstrated ability to use wheelchair, EKG, gurney table, vital machine, pulse oximeter, autoclave
Pre employment requirements include I-9, physical, positive background and reference check results, complete application, new hire orientation, pre-employment PPDs. Compliance with all mandated vaccinations and all boosters is a term and condition of employment.

Responsibilities

Upholds San Ysidro Health's Policies and Procedures, Core Values and competencies and applicable state, federal and local laws.
Perform routine patient care functions as prescribed by licensed health care providers following established clinical protocols and policies and procedures within defined scope of education, training and responsibilities.
Assists assigned physician(s) and/or other health care professional(s).
Completes clinical intake following DHCS and SYH Guidelines. This includes vital signs & measurements, questionnaires, documenting patient history, reconciling medications, reconciling immunization history.
Completes daily chart preparation for medical appointments by reviewing the care plan in the provider chart note and/or referral notes; displays the ability to identify overdue health maintenance items, review referral orders, gather provider chart notes, and identify vaccine opportunities.
Scheduling patient appointments and managing work queue request and in-basket messages.
Prepares patients for examinations with proper caps, drapes and supplies
Cleans and sanitizes exam room after each patient
Assists with minor procedures, biopsies, wound cultures and treatments.
Prepare patient for examination, procedures and treatments specific to the specialty
Collects specimens (blood, urine etc.) labeling appropriately and perform basic in-clinic lab POCT as needed.
Administers injections or medications after completion of 10 hours of medication management training
Performs basic point of care test, EKGs, hearing and visual acuity
Applies principles of aseptic technique and infection control as directed by the Infection Control policy and procedures
Maintains exam room inventory and replenishes medical supplies and materials throughout the day as needed. Maintains inventory logs
Participates and responds, when assigned to clinical emergency codes
Autoclave: cleaning, processing, sterilizing and checking of instruments and maintaining logs.
Assists with specialized procedures and use of equipment as appropriate for the assigned specialty (such as downloading data from continuous glucose monitoring systems).
Documents pertinent patient information, procedures and patient responses in patients’ medical record, following established SYH guidelines and maintaining patient confidentiality
Schedules and rescheduling patient appointments
Updates patient medical records
Verifies insurance information
Manage messages and relay results or important information to patient with written instruction from provider, following message management guidelines- staging and routing
Collaborates with the referrals department to gather information about the status of specialty referrals and prior authorizations.
Maintains medical supplies and inventory and verify no expired supply in stock
Participates in ongoing clinical outreach and in reach to meet the clinical care gap standards
Must be able to travel to multiple clinical locations to provide provider continuity and or cross coverage with different providers and or departments within Ambulatory Care.
Practices customer service standards as defined by SYH and specified clinic
Anticipates the customer's needs, takes proactive steps to meet those needs, by listening and problem solving
Promptly responds to alarms and patient requests
Facilitates the customer's ability to utilize resources
Assures a clean, orderly, and functional work environment
Works collaboratively with others to meet shared objectives
Manages difficult or conflict situations constructively and seeks appropriate assistance
Takes accountability for own actions
Actively participates in departmental professional development activities
Adheres to SYHealth Attendance Policy
Assist in training new hires, transfers and externship students
Adhere to the Medical assistant job description
Always maintain a high level of communication through proper channels
Works collaboratively with Specialty Providers to identify better pathways for delivery of care.
Other duties as assigned