Medical Assistant 1 - Forest CHC

Ingham County•Lansing, MI

1d•Onsite

About The Position

Under the supervision of a Community Health Center Manager, this role assists healthcare providers with examinations and procedures to ensure an efficient patient flow. The Medical Assistant conducts various tests to identify health problems, may determine eligibility for center services, and performs tasks such as chart preparation, initial interviews, patient preparation for examinations, administering medications and injections, standardized tests, and recording results. The role also involves checking patient insurance eligibility, referring patients to enrollment assistance sites, and providing both clerical and clinical services to maintain effective practice flow. This position is cross-trained for both clerical and clinical duties and may assist in training new employees and medical students.

Requirements

Possession of a high school diploma or equivalent.
Graduation from a recognized Medical Assistant program.
Credentialing as a Medical Assistant such that they meet the federal CMS guidelines for Meaningful Use compliance.
Current CPR training must be maintained during employment.
Ability to communicate and respond to inquiries both in person and over the phone.
Ability to operate a PC/laptop and to enter & retrieve information from a computer.
Ability to handle varying and often high levels of stress.
Demonstrates effective communication skills by engaging, interacting and working with all individuals to ensure clarity and understanding in all interactions.
Must adhere to departmental standards in regard to HIPAA and other privacy issues.

Nice To Haves

Six months experience in a clinic setting.

Responsibilities

Receives patients and their families at a health center or screening site.
Coordinates initial interview, gathers background information, and assists in the completion of various forms and applications.
Answers routine questions regarding operations and related services.
Prepares patients for examination by escorting them to examination rooms, documenting complaints and symptoms, and taking vital signs (temperature, blood pressure, pulse, pulse oximetry).
Measures height, weight, and pediatric head circumference.
Records vital statistics and relevant visit information in the patient electronic health record (EHR).
Arranges for specialized testing, including communicating with patients and case managers regarding authorizations, benefits, medical procedures, specialist referrals, and diagnostic tests.
Completes necessary paperwork and EHR documentation, contacts specialist offices, hospitals, labs, or other facilities to make appointments as needed.
Contacts patients or caregivers to inform them of appointments and assists in tracking referrals to ensure necessary care is completed.
Administers standardized tests or performs procedures ordered by providers such as developmental screening, EKGs, peak flow meter testing, ear irrigations, and vision/hearing tests.
Assists health care professionals conducting medical examinations.
Performs clerical tasks such as answering phones, assisting patients with paperwork, screening for insurance coverage, updating client information, verifying appointments, collecting payments, performing bookkeeping, and scheduling appointments.
Collects specimens (blood, urine, throat swabs) per provider and/or standing order upon proof of competency.
Performs CLIA duties and functions as Safety Monitor as needed.
Collects or receives samples and conducts CLIA Waived tests per Ingham Community Health Center (ICHC) quality assurance training and documents within EHR.
Prepares specimens to be sent to outside laboratories.
Administers medications and injections safely following established standards, policies, and procedures.
Documents all care and communication within the EHR per training and established procedure.
Performs prior authorizations for medication and referrals to specialty care.
Provides care following established procedure under the Patient-Centered Medical Home model of care.
Prepares assigned clinic area for daily activities to meet provider and patient needs according to established protocols and checklists.
Orders materials, supplies, medications, vaccines, test kits, and other needed items.
Assists other support staff as necessary and performs a variety of clerical, record keeping, and account keeping assignments.
Provides all care and communication according to the Health Department Core Values.
Attends staff meetings and trainings as assigned.
Performs other duties as assigned.
Adheres to departmental standards regarding HIPAA and other privacy issues.
May be required to perform duties similar to, but not limited to, those in his/her job description during a public health emergency.