Medical Assistant 1 - UHealth SoLé Mia

University of Miami•North Miami, FL

18h•Onsite

About The Position

The Medical Assistant (MA) 1 will perform multi-skilled tasks to assist the medical providers. The MA shall assist patients’ healthcare management and clinical procedures in a culturally competent manner utilizing evidence-based standards of quality, safety, and service. The MA provides hands-on care to patients while adhering to regulatory requirements, standards of care, and institutional policies and procedures, under the direct supervision and responsibility of a licensed physician. The physician in charge may delegate the tasks to oversee the MA to a Nurse or Designee in charge of the unit/clinic. The MA shall adhere to ethical and legal standards of professional practice, recognize, respond to emergencies, and demonstrate professionalism. The MA provides care within the philosophy, mission, vision, and values, as well as within the policies and procedures of the Department of Nursing and the University of Miami. As a professional, monitors the quality of care provided and nurtures a compassionate and healing environment. The MA works directly with the Nurse Manager/Nurse Supervisor/Charge Nurse and/or the Designee in charge of the Unit or Clinic to ensure a safe delivery of care that supports the UHealth mission.

Requirements

High school diploma or equivalent
Graduate from an approved Medical Assistant educational program recognized by the U.S. Department of Education (USDE).
Approved MA Certifications: CMA- Certified Medical Assistant - American Association of Medical Assistants (AAMA)®, RMA- Registered Medical Assistant - American Medical Technologists (AMT), CCMA- Certified Clinical Medical Assistant- National Healthcare Association (NHA), NCMA - National Certified Medical Assistant (NHA - NCCT), NRCMA - Nationally Registered Certified Medical Assistant (NAHP)
If MA without an approved certification: provide proof of completion from an approved educational program and sign an Agreement Statement, stating candidate shall obtain a National wide or Statewide MA certification no more than 12 months from the date of hire.
American Heart Association (AHA) Basic Life Support (BLS) for healthcare providers
HIV & AIDS Certification: Florida HIV/AIDS Healthcare Professional Continue Education (CE) Certification
No previous experience required.
Strong, effective communication skills with patients, families, and clinical team
Ability to adapt and exhibit flexibility to handle new, different, or changing environments
Demonstrates strong time management skills to prioritize and act proactively
Ability to uphold professional ethics and maintain patient confidentiality

Nice To Haves

If MA presently has, an active MA certification, school verification and exceptions may apply.

Responsibilities

Perform multi-skilled tasks to assist medical providers.
Assist patients’ healthcare management and clinical procedures in a culturally competent manner.
Provide hands-on care to patients while adhering to regulatory requirements, standards of care, and institutional policies and procedures.
Adhere to ethical and legal standards of professional practice.
Recognize and respond to emergencies.
Demonstrate professionalism.
Monitor the quality of care provided.
Nurture a compassionate and healing environment.
Prioritize and integrate multiple requests and work expectations by performing tasks appropriately, in a timely manner, safely and professionally.
Communicate clearly and in a timely manner to patient and family, as well as the appropriate team members.
Seek assistance when needed.
Contribute to team building by participating in unit/clinic programs and meetings.
Commit to positive morale, using constructive and effective conflict resolution skills.
Learn and utilize available technology resources for communication, documentation, and locating pertinent information regarding clinical situations, diagnosis, and treatments.
Attain educational knowledge and competencies that reflects current clinical practice skills.
Demonstrate commitment to lifelong learning and is responsible for his/her own professional development and maintenance of knowledge regarding the patient population and assignments.
Ensure compliance with all State and Federal regulatory guidelines to include Health Insurance Portability and Accountability Act (HIPAA).
Meet diverse communication needs of patients with Limited English Proficiency (LEP).
Perform professionally within their clinical scope of practice skills utilizing State, Federal, and University of Miami’s standards, guidelines, relevant statues, rules, and regulations.
Incorporate protocols and standards of care into daily practice.
Accept and provide focused constructive feedback and guidance with loving kindness in a manner that provides growth and maintains self-esteem.
Abide by the standards for ethical behavior, therapeutic communication and protecting the privacy of patient information.
Demonstrate knowledge of basic medical terminology.
Assist providers with physical examinations by preparing treatment/exam room with proper supplies, instruments, and materials, as directed.
Understand the importance of medical and surgical asepsis.
Prepare patients for physician’s care with basic instruction and information regarding examination procedures.
Perform routine laboratory tests.
Perform vital signs, EKG, phlebotomy, and document in patient’s medical record.
Observe and report patient’s signs or symptoms changes.
Administer medication safely as directed by the physician.
Assist in patient care activities such as walking.
Escort and transport patients to various hospital locations.
Clean and/or sterilize medical instruments while observing principles of sterile technique.
Schedule patients for tests and complete required forms for laboratory work.
Provide patient with provider’s care instructions and information.
Maintain accurate and complete patient records and documentation.
Order, stock, and inventory supplies, and assist in performing clerical duties.
Adhere to University and unit-level Policies & Procedures and safeguard University’s assets.