Medical Assistant 1 (H) - SoLé Mia

University of Miami•North Miami, FL

1d•Onsite

About The Position

The University of Miami UHealth/SoLé Mia, opening in September 2025, is seeking a full-time Medical Assistant 1 to join their team. This role will bring high-quality academic medicine to North Miami, Aventura, and surrounding communities, featuring specialties from NCI-designated Sylvester Comprehensive Cancer Center, Bascom Palmer Eye Institute, Desai Sethi Urology Institute, and nationally ranked neurology and neurosurgery programs. The Medical Assistant will support patient needs, establish trusting relationships, manage patient care, and utilize technology for documentation and communication. They will also ensure compliance with regulatory guidelines and contribute to a positive team environment.

Requirements

High school diploma or equivalent/relevant experience, certification or license
Credentialed Medical Assistant certification from a recognized accrediting or certifying body organization (See approved Certifications listed below).
Certified Medical Assistant (CMA) - Certification from American Association of Medical Assistants (AAMA)®
Registered Medical Assistant (RMA) (Certification from American Medical Technologists (AMT)
Certified Clinical Medical Assistant (CCMA) (Certification from National Healthcare Association (NHA)
National Certified Medical Assistant (NCMA ) credential is accredited by the National Commission for Certifying Agencies (NCCA)
Nationally Registered Certified Medical Assistant (NRCMA) obtained by the National Association for Health Professionals. (NAHP)
No previous experience required
Ability to communicate effectively in both oral and written form.
Ability to handle difficult and stressful situations with professional composure.
Ability to recognize, analyze, and solve a variety of problems.
Skill in completing assignments accurately and with attention to detail.
Ability to process and handle confidential information with discretion.
Ability to work evenings, nights, and weekends as necessary.
High school diploma
Current CPR and HIV training

Nice To Haves

Experience in casting preferred

Responsibilities

Utilizes creative methods to support patient’s individual needs and respect patient’s spiritual beliefs, faith, and practices.
Establishes a trusting relationship by creating and maintaining a conducive climate for healing by being authentically present to the patient and family, identifying and managing discomforts, providing emotional support.
Prioritizes and integrates multiple requests and work expectations by performing tasks appropriately, in a timely manner safely and professionally.
Communicates clearly and in a timely manner to patient and family, as well as the appropriate team members.
Seeks assistance when needed.
Contributes to team building by participating in unit/clinic programs and meetings.
Commits to positive morale, using constructive and effective conflict resolution skills.
Learns and utilizes available technology resources for communication, documentation, and locating pertinent information regarding clinical situations, diagnosis, and treatments.
Attains educational knowledge and competencies that reflects current clinical practice skills.
Demonstrates commitment to lifelong learning and is responsible for his/her own professional development and maintenance of knowledge regarding the patient population and assignments.
Ensures compliance with all State and Federal regulatory guidelines to include Health Insurance Portability and Accountability Act (HIPAA).
Performs professionally within their clinical scope of practice skills utilizing State, Federal, and University of Miami’s standards, guidelines, relevant statues, rules, and regulations.
Incorporates protocols and standards of care into daily practice.
Accepts and provides focused constructive feedback and guidance with loving kindness in a manner that provides growth and maintains self-esteem.
Abides by the standards for ethical behavior, therapeutic communication and protecting the privacy of patient information.
Assists providers with physical examinations by preparing treatment/exam room with proper supplies, instruments, and materials, as directed.
Understands the importance of medical and surgical asepsis.
Prepares patients for physician’s care with basic instruction and information regarding examination procedures.
Perform vital signs, EKG, phlebotomy, and document in patient’s medical record.
Cleans and/or sterilizes medical instruments while observing principles of sterile technique.
Schedules patients for tests and completes required forms for laboratory work.
Maintains accurate and complete patient records and documentation.
Orders, stocks, and inventories supplies, and assists in performing clerical duties.
Adheres to University and unit-level policies and procedures and safeguards University assets.
Maintains high level of customer service.
Excellent patient relations are an essential component of this position.
Provides clinical support to physicians and other medical providers.
Assists with minor procedures as needed.
Also assists with medication, medical supplies and equipment as needed.
Removes sutures/staples, assists in wound care under the direct supervision of a physician.
Assesses, applies, and removes casts, splints, and other orthopaedic devices if necessary.
Coordinates patient flow in/out of the pod with the goal of and emphasis on minimizing waiting time for the patients.
Prepares patient (provides gowns, assists patient), area, and medications for procedures.
Maintains exam rooms and cast room fully stocked and ensures that rooms are cleaned after each patient.
Uses, maintains and cleans medical equipment.
Takes and records vital signs.
Obtains authorizations for special procedures, etc from insurance companies.
Labels, processes and ships aspirations and needle biopsies.
Assists physician in obtaining pertinent medical information from the patient and is always readily available to the physician throughout the examination to facilitate the management of patient care.
Handles all medical emergencies in a timely and competent manner always putting patients’ safety first.
Receives and records requests from patients by telephone (medication refills, referral requests, lab results, medical advice, etc.).
Responsible for maintaining an appropriate par level of medical/office supplies, placing orders in a timely fashion.
Other relevant duties as assigned by supervisor.