Medical Assistance in Dying (MAID) Coordinator

William Osler Health System•Brampton, ON

4d•CA$45 - CA$58

About The Position

The MAiD Coordinator will facilitate the implementation, operation, and evaluation of the MAiD service. The Coordinator utilizes his/her advanced level of communication skills in a manner that is sensitive and effectively supports and respects the patients' autonomy in decision-making. The Coordinator role will demonstrate professional competence, which includes meeting the standard of care, and acting in accordance with all relevant and applicable legal, professional and hospital standards. The MAiD Coordinator will be responsible for triaging all WOHS MAiD referrals, fielding questions from patients and staff regarding all aspects of the MAiD process, coordinating and supporting all MAiD Clinical Teams and MAiD teaching/education as required. Cross-functional and/or other duties consistent with the job classification, as assigned or requested.

Requirements

Regulated Healthcare Professional
Bachelor’s degree in nursing or a Masters of Social Work
Demonstrated patient/family teaching and staff education
Demonstrated computer proficiency with Microsoft Office applications (Word, Excel, Outlook, and PowerPoint) as well as computer navigation and data input
Demonstrated understanding and compliance with PHIPA and FIPPA
Effective communication skills to establish and maintain a range of contacts with health professionals, service providers and organizations within the community
Demonstrated excellent organizational, interpersonal and communication skills including ability to work well with community partners
Strong collaboration skills to participate in projects and committees with colleagues
Ability to deliver information effectively and interpret data clearly in a variety of settings including one-on-one with staff and in team meetings.
Ability to deal constructively with a variety of contentious/difficult situations, and influence/persuade others to follow a recommended course of action
Demonstrated ability to deal effectively with sensitive issues with families and staff
Managing multiple priorities as circumstances and information change frequently
Staying informed of new developments and emerging issues to ensure continued excellence in MAiD
Ability to think critically and problem solve in highly complex scenarios
Must demonstrate Osler Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration

Nice To Haves

Minimum three to five (3-5) years related job experience working with patients who are engaging in advanced care planning and/or end of life decision making is preferred
Experience in public speaking and providing education to groups is an asset

Responsibilities

Ensure that all patient inquiries are processed in a timely manner
Identify gaps in supports for patients and family members and advocating for relevant resources
Provides education to patients and to colleagues about MAiD
Support safe and seamless patient transitions between settings
Report incidents or near misses to appropriate management by using Datix
Encourage and support patients and families to be actively involved in their health care, ensuring that they have a clear understanding of MAiD
Communicating effectively, listening well and encouraging open exchange of information
Contributing to the development, execution and evaluation of the MAiD Care Coordination program
Collaborates with multiple internal and external partners
Strategically building partnerships and networks to create results, connections, trust and shared meaning with individuals and groups including the MAiD Community of Practice
Data collection and analysis