Medical Alert Installer - Dekalb, IL Area

LifeStationDeKalb, IL
Onsite

About The Position

LifeStation is seeking individuals with a genuine desire to help others and a passion to serve those in need for an immediate opening to expand its network of professionals. These professionals will assist senior members in their homes by delivering and setting up a medical alert system. The role involves working directly with members and/or their loved ones to schedule on-site home visits, install, set up, test, and educate the member on how to use the equipment. The average installation takes 10-20 minutes to complete. This is a project-based position where you will be working as an independent contractor.

Requirements

  • Experience performing in-home installations (e.g., medical device installation, cable installation).
  • Ability to follow step-by-step installation instructions.
  • Strong Customer Service and people skills.
  • Highly motivated, organized, and able to work independently.
  • Patient, professional demeanor when interacting with clients.
  • Punctual and reliable.
  • Good verbal and written communication skills.
  • Must have a reliable vehicle, valid driver's license, registration and insurance information.
  • Working email address, smartphone, and basic computer skills required.
  • Must be able to walk up and down stairs, bend, squat, and/or lift up to 25 pounds.

Nice To Haves

  • Home Health Aide or Caregiver experience.

Responsibilities

  • Communication, delivery, initial setup, and testing of medical alert units in members’ homes.
  • Calling subscribers and scheduling appointments within a predetermined installation territory (within 100 miles of the Dekalb, Illinois area).
  • Collecting and sending various documents back to the office after a successful installation.
  • Maintaining strict confidentiality, as per HIPAA guidelines, when handling and communicating member information.
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