Medical Affairs Technology and Digital Innovation Director

Sumitomo Pharma•Marlborough, MA

17d•Remote

About The Position

Sumitomo Pharma America is seeking a Medical Affairs Technology and Digital Innovation Director to lead the digital strategy, systems, and operational processes supporting Medical Affairs and Medical and Scientific Communications. The role provides strategic vision and subject-matter expertise to assess and implement technologies that improve capabilities, processes, operational efficiency, and scientific communications. It also develops a scalable digital roadmap aligned with business needs, industry trends, and organizational priorities. The Director serves as a subject-matter expert for Medical and Scientific Communications systems and processes, including Medical Information insights and reporting for the IRMS DV system. The role oversees the reliability, compliance, and scalability of Medical Information platforms, databases, and content, and manages Medical Affairs tools and systems such as Mobile Locker, Pubshub, IRMS, Microsoft Office, and SharePoint. Responsibilities include system administration, access maintenance, report generation, workflow updates, compliant enhancements, and management of the MIRF process. The position also leads the strategy, governance, optimization, and maintenance of the SMPA Medical Affairs website; improves systems and workflows; manages associated SOPs and work instructions; and develops project plans for pre- and post-product launch preparedness. The Director implements innovations to strengthen quality control, supporting systems and databases, inquiry-handling workstreams, and scientific information dissemination, and provides technical, systems, or operational support for ad hoc projects. This is primarily a remote role with periodic on-site office meetings and domestic and international travel as needed. The work involves a fast-paced environment, multiple demands, independent judgment, initiative, and extended personal computer use. The base salary range is $190,400–$238,000. The total rewards package includes the opportunity for merit-based salary increases, short incentive plan participation, a 401(k) plan, medical, dental, vision, life and disability insurance, leave, flexible paid time off, 11 paid holidays, additional year-end shutdown time, and 80 hours of paid sick time upon hire and annually thereafter.

Requirements

Bachelor’s degree in a related field required.
Experience leading technology-focused projects and coordinating cross-functional initiatives to improve processes and operational efficiency.
Proficiency with PC-based applications, including Microsoft Word, Excel, and PowerPoint.
Technical expertise with content management systems, customer relationship management systems, and related Medical Affairs platforms.
Experience working with Commercial, Legal, Medical, and Regulatory stakeholders.
Familiarity with pharmaceutical and biotechnology business processes and program/project management practices.
Ability to work independently while proactively engaging team members, colleagues, and stakeholders to align priorities and advance solutions.
Excellent oral and written communication skills.
Strong stakeholder engagement skills.
Excellent organizational, time-management, and planning skills; able to manage multiple priorities and deliver work on time.
Highly self-motivated and detail-oriented, with a solution-oriented, pragmatic, efficient, and results-focused approach.
Demonstrated ability to lead projects effectively and on schedule.
Ability to identify opportunities, anticipate needs, and drive initiatives forward with minimal direction.
Ability to exercise appropriate judgment, show initiative and independence, and use a personal computer for extended periods.
Ability to travel domestically and internationally as needed.

Nice To Haves

Minimum of 10+ years of Medical Information, Medical Affairs, or equivalent pharmaceutical industry experience preferred.
Knowledge of AI technologies and their application in a patient-centric environment.

Responsibilities

Lead the planning, development, and implementation of a forward-looking digital strategy for Medical Affairs and Medical and Scientific Communications.
Establish a scalable digital roadmap aligned with evolving business needs, industry trends, and organizational priorities.
Serve as a subject-matter expert for Medical and Scientific Communications systems, platforms, and processes.
Serve as the Medical Information insights and reporting subject-matter expert for the IRMS DV system and related vendor-supported reporting processes.
Ensure Medical Information platforms, databases, and content are reliable, compliant, scalable, and ready to support current and pipeline products.
Manage and provide administrative support for Mobile Locker, Pubshub, IRMS, Microsoft Office tools, SharePoint, and other Medical Affairs systems, including user access, reports, workflows, and compliant system enhancements.
Manage the MIRF process and associated operational requirements.
Lead the strategy, governance, optimization, and maintenance of the SMPA Medical Affairs website and its updates.
Identify and implement improvements to Medical Affairs systems and workflows to increase efficiency and improve the end-user experience.
Manage processes, SOPs, and work instructions associated with Medical Affairs systems.
Develop and execute project plans supporting pre- and post-product launch preparedness for Medical Affairs systems.
Implement innovations that strengthen quality control mechanisms, supporting systems and databases, inquiry-handling workstreams, and scientific information dissemination.
Execute ad hoc projects requiring technical, systems, or operational support.