Medical Administrative Clerk - Lake Ridge/ Franconia

Trusted Doctors•Woodbridge, VA
•$21 - $24•Onsite

About The Position

TPG Pediatrics is hiring a full-time Front Desk Administrative Clerk for its Lake Ridge office. The practice is a large, busy pediatric practice in Northern Virginia focused on excellent patient care. The role involves frequent direct interaction with patients in person and by phone, and uses multiple platforms for appointment scheduling, forms, and calls. The employer is willing to train the right person. The pay range is $21 to $24 per hour. The schedule is Monday through Friday, with working hours between 7:00 a.m. and 5:10 p.m., plus a once-monthly rotation at a Saturday clinic in the Chantilly or Alexandria offices from 8:00 a.m. to 1:00 p.m.

Requirements

  • High school diploma or GED required.
  • Three to five years of medical receptionist experience.
  • Experience speaking directly with patients in person and by phone.
  • Basic technology proficiency to work with multiple platforms.
  • Three to five years of experience with medical terminology and insurance knowledge is highly preferred.
  • EMR experience is desirable.

Nice To Haves

  • Experience with eClinicalworks.
  • EMR experience.
  • Three to five years of experience with medical terminology and insurance knowledge.

Responsibilities

  • Provide a welcoming, professional greeting to patients and other visitors.
  • Answer a high volume of calls.
  • Schedule patient appointments and help patients complete necessary paperwork.
  • Use multiple platforms for calls and scheduling.
  • Collect patient payments and discuss finances to help patients understand bills and claims.

Benefits

  • Paid time off (PTO).
  • 401(k).
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Paid holidays.
  • Options for short-term and long-term disability.
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