Medical Administrative Associate - Outpatient Child/Adolescent Psych Clinic

Hartford HealthCare • Hartford, CT

3d • Onsite

About The Position

The Institute of Living, one of the first mental health centers in the U.S., remains one of America’s leading not-for-profit centers for patient care, research and education in the fields of behavioral, psychiatric and addiction disorder. Through our dedicated, experienced and skilled clinicians, we provide patients and their families with the highest quality of personalized care. Programs are offered for children, adolescents and adults struggling with mental illness as well as offering services specializing in Anxiety, Eating Disorders, and Geriatric Services.

Responsible for full range of administrative support in a medical office setting providing duties from scheduling appointments, calling pharmacies, billing patients and verifying precertification’s to triaging phone calls from patients, physicians and insurance companies, while maintaining patient and business confidentiality to ensure that the needs of the internal and external customers are met. Reports to assigned supervisor.

Requirements

• High School Diploma required.
• One to two years’ experience in a medical office setting
• Knowledge of medical terminology required.
• Basic keyboarding skills with proficiency in use of personal computer programs.
• Excellent communication skills.

Nice To Haves

• Medical Administrative Assistant certification preferred.
• Knowledge of medical coding preferred i.e.: CPT and ICD9 coding.

Responsibilities

• Scheduling appointments
• Calling pharmacies
• Billing patients
• Verifying precertifications
• Triaging phone calls from patients, physicians and insurance companies
• Maintaining patient and business confidentiality

Benefits

• Medical and dental benefits
• 401(k) plan with employer match
• Generous paid time off with accrual starting on the date of hire
• Additional voluntary benefits
• Employee discount programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED