Medical Administrative Assistant/Front Desk
About The Position
Flourish Research is looking for motivated, talented, creative individual who want to learn and grow in their career while contributing to research that changes lives! We offer an excellent comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities. We are actively hiring a Medical Administrative Assistant at our site in Walnut Creek, CA! The Medical Administrative Assistant is an essential member of our team. They ensure smooth administrative operations while providing an impeccable patient experience in every interaction. Our receptionist is responsible for creating a welcoming, positive, and supportive environment for patients. They are the gatekeepers, setting the example of what patients can expect during their care journey at Flourish Research!
Requirements
- Minimum education requirement of a High School Diploma or an Associate's Degree
- High level of integrity and accountability
- Ability to maintain a professional and positive attitude
- Excellent interpersonal, customer service, quality, and communication skills (written and oral)
- Takes initiative, is a team player, and can adapt well to a changing environment
- Strong decision-making skills and attention to detail
Nice To Haves
- Medical office administrative experience is preferred
- Medical assisting experience is a plus
Responsibilities
- Support Director and members of the research team by working on various projects as requested and assigned
- Attend the front desk for check in, communications, and other tasks
- Answer phones and clinic appointment management, requiring interaction with both internal staff, patients and vendors
- Prepare patients charts
- Ensure exam rooms are ready and stocked throughout the day
- Request and manage medical records requests
- Place appointment reminders telephone calls
- Assist in event planning
- Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner
- Periodic pickup and delivery
- Site supplies, shopping/procurement
- Sorting and delivering mail
- Manage invoices and receipts as well as patients’ reimbursement
- Schedule maintenance as needed
- Other clerical duties as assigned
Benefits
- Health, dental, and vision insurance plans
- 401(k) with 4% match
- tuition reimbursement
- parental leave
- referral program
- employee assistance program
- life insurance
- disability insurance
- 15 days of PTO + 10 company holidays
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
