About The Position

PACT MSO has a busy Internal Medicine Group seeking two Medical Administrative Assistants. This position is located in Guilford with travel to West Haven, New Haven, Milford, Guilford, and Wallingford as needed. The hours are Monday through Friday 8:30am to 5:00pm with rotating Saturday mornings. This position supports a department, provider, or manager by performing duties as directed.

Requirements

  • Intermediate computer skills including MS Office
  • Attention to detail
  • Collaboration skills
  • Communication proficiency
  • High School Diploma or equivalent
  • Experience in an office setting
  • Proof of annual flu vaccination is required for all employees.

Responsibilities

  • Assist with appointment scheduling, rescheduling, follow up, etc.
  • Responsible for schedule utilization, cancelation and wait list management
  • Coordinates tests, procedures, and lab appointments for patients
  • Provide patients with information and respond to patient inquiries
  • Schedule and coordinate meetings
  • Assist with all patient portal questions
  • Attend meetings as required by management
  • Communicate information appropriately, accurately, and timely
  • Create and maintain reports and distributes to appropriate staff and management
  • Identify and communicate inconsistencies of information in reports to appropriate staff

Benefits

  • health benefits
  • paid time off
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