Medical Administrative Assistant

Excelsia Injury Care•Warminster Township, PA

11d

About The Position

Excelsia Injury Care provides management services to a network of healthcare companies, supporting them in delivering comprehensive rehabilitation, diagnostic, surgical, and pain management services for individuals affected by post-traumatic neuro-musculoskeletal injuries. With 95 locations across Idaho, Illinois, Maryland, Missouri, Nevada, New Jersey, Pennsylvania, Utah, and Virginia, we ensure accessible, high-quality care tailored to each patient’s unique needs. Our providers are leaders in personal injury and workers’ compensation care, with a proven track record of helping patients recover and reach their maximum recovery potential. Our mission is to restore quality of life through patient-centric care, supporting those injured in motor vehicle or work-related accidents. We take an interdisciplinary approach, ensuring patients receive coordinated care from evaluation through treatment, with the goal of achieving optimal recovery outcomes. Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach.

Requirements

High school diploma or GED equivalent
2 -3 years of experience in a medical office or related setting with computer experience desired
Knowledge of medical terminology and familiarity with medical diagnostic procedures, and health care billing and authorization is required
Prior experience with insurance verification and scheduling is required
Office Experience: general, scheduling, telephone skills, typing, business knowledge, organization, time management, customer service, verbal communication, PC proficiency, reporting skills
Knowledge of HIPAA/Confidentiality
Must have excellent organizational skills and be detail oriented
Medical receptionist: 1 year (required)
Computer skills: familiar with Excel, Word, Windows; 1 year (required)

Nice To Haves

Ability to handle multiple tasks and responsibilities
Telephone and computer skills
Tact and skill in patient management
Excellent communication and organizational skills
Understanding of medical office procedures
Ability to effectively interact with doctors, patients and co-workers
Ability to triage patients, taking basic vitals (blood pressure, pulse and respiration)
Motivated
Excellent interpersonal communication skills

Responsibilities

Schedules surgery procedures
Answers phones in a professional and courteous manner
Completes post-op data entry in a timely and accurate manner
Posts surgical charges on a daily basis per established guidelines
Completes daily surgical schedule and distributes as appropriate
Assures appropriate coordination with hospitals, surgical centers, and internal staff when special surgical needs occur
Other duties as assigned
Completes departmental filing
Sorts and distributes incoming and outgoing mail
Orders office supplies
Publishes an accurate daily call list
Assists in clerical support functions including but not limited to: maintaining departmental records and files, preparing documents and correspondence, organizing inventory of office supplies and forms, and designing forms, graphs, etc.
Assists with chart documentation
Assists with patient scheduling, registration and insurance verifications and obtaining authorization and/or referral for appointments
Other duties as assigned.