Medical Administrative Assistant

Ramey-Estep / Re-group • Rush, KY

1d • $18 - $20 • Onsite

About The Position

The Medical Administrative Assistant (MAA) serves as the first point of contact for patients, visitors, and external stakeholders. This position is responsible for delivering excellent customer service, managing patient flow, and supporting the operational needs of a clinic. The MAA performs front-desk duties, including scheduling, registration, insurance verification, and maintaining accurate records in the electronic health record (EHR) system.

Requirements

• Must be at least 21 years of age.
• Proficiency with Microsoft Word, Excel, PowerPoint, and any other applications used by the organization or regulatory agencies.
• Excellent communication and customer service skills.
• Strong verbal and written communication skills.
• Ability to maintain a high level of confidentiality.
• Excellent organizational skills.
• Ability to understand and relate to the needs of clients from diverse backgrounds.
• Ability to read, write, and converse in English.
• Successful completion of a pre-employment drug screen.
• Successful completion of a background screening.
• Successful completion of a TB skin test or proof of a negative chest x-ray or other documentation.

Nice To Haves

• One year of medical office or customer service experience is preferred.
• Experience in a community health center or with diverse populations is preferred.

Responsibilities

• Greet and check in patients in a professional and friendly manner.
• Register new and returning patients accurately and efficiently.
• Verify insurance eligibility and collect co-pays or fees.
• Schedule, reschedule, and cancel appointments.
• Answer multi-line phones; respond to inquiries and route calls appropriately.
• Maintain HIPAA-compliant confidentiality of patient information.
• Communicate with clinical staff regarding patient flow and needs.
• Assist with translation or interpretation services, if applicable.
• Prepare daily encounter forms and balance receipts.
• Perform clerical tasks, including filing, faxing, scanning, and mail sorting.
• Support UDS and grant compliance through accurate data entry and reporting.
• Participate in team huddles and quality improvement activities.
• Performs other duties as assigned.

Benefits

• 401(k) program with immediate vesting and dollar-for-dollar matching up to 6%
• Paid leave
• Health/dental/vision
• Other competitive benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED