Medical Admin Assistant II

Mass General Brigham • Newton, MA

5d • $18 - $25 • Onsite

About The Position

Under the supervision of the site Practice Manager, provides administrative support to physicians in a high-volume ambulatory clinic setting, functioning as the primary interface between patients and providers. Emphasis is placed on the ability to stay organized and to prioritize administrative tasks related to patient care. Role requires management of confidential patient information, scheduling patient appointments, answering phones with the highest level of customer service, checking patients in and out of appointments, collecting copayments, scheduling surgeries and other ancillary services, and helping to manage incoming information via phone and fax.

Requirements

• Associate’s degree or equivalent combination of education and experience required
• Excellent verbal communications skills required for the telephone, interaction with patients and others
• Strong organizational skills a must

Nice To Haves

• 2+ years of experience in a medical administrative support position within a busy medical site or department

Responsibilities

• Management of confidential patient information
• Scheduling patient appointments
• Answering phones with the highest level of customer service
• Checking patients in and out of appointments
• Collecting copayments
• Scheduling surgeries and other ancillary services
• Helping to manage incoming information via phone and fax

Benefits

• Comprehensive benefits
• Career advancement opportunities
• Differentials
• Premiums
• Bonuses as applicable
• Recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree