Medicaid Product Intern

Medica • Madison, WI

3d • $34,100 - $43,900 • Hybrid

About The Position

Medica is a nonprofit health plan with more than a million members that serves
communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver
personalized health care experiences and partner closely with providers to
ensure members are genuinely cared for.

We're a team that owns our work with accountability, makes data-driven
decisions, embraces continuous learning, and celebrates collaboration — because
success is a team sport. It's our mission to be there in the moments that matter
most for our members and employees. Join us in creating a community of connected
care, where coordinated, quality service is the norm and every member feels
valued.

The Medicaid Product Intern will support enterprise‑wide initiatives designed to
strengthen Medicaid performance, improve member outcomes, and advance strategic
priorities in maternal and child health, retention, and operational readiness.
This role is ideal for a graduate‑level student pursuing healthcare policy,
public health, health administration, or a related field who is looking to gain
hands‑on experience with policy analysis, program development, and operational
process improvement in a managed care environment. Performs other duties as
assigned.

Requirements

• Currently pursuing a degree in Healthcare Policy, Public Health, Health Administration, Public Policy, or related field. Graduate-level student preferred
• Strong analytical, research, and critical thinking skills
• Interest in state and federal Medicaid policy and managed care operations
• Excellent written communication skills with ability to synthesize complex information
• Comfort engaging with teammates across departments to gather information and validate processes
• Organized, detail‑oriented, and able to manage multiple workstreams simultaneously

Nice To Haves

• Prior research experience a plus but not required

Responsibilities

• Contribute to the ongoing internal landscape assessment, synthesizing insights from cross‑functional partners
• Conduct research on national trends, emerging best practices, and policy innovations in maternal and child health
• Benchmark approaches used by other health plans, both locally and nationally
• Identify regulatory, operational, and programmatic timelines for potential strategy implementation
• Compile research findings into an initial draft strategy plan for leadership review and further iteration
• Initiate and support an internal landscape assessment to understand current state processes, strengths, and opportunities
• Research retention best practices, state-level innovations, and approaches other health plans are using across the country
• Assess feasibility and timing for implementing various retention strategies
• Develop a preliminary strategy draft that will serve as the foundation for future collaborative planning
• Interview subject matter experts (SMEs) across Medicaid product areas to document existing processes
• Draft SOPs with clear, concise, and accurate process steps
• Review SOP drafts with SMEs to ensure completeness and correctness
• Conduct quality assurance testing of documented processes to confirm accuracy and operational readiness

Benefits

• Hands-on experience supporting Managed Care Medicaid strategy
• Exposure to maternal & child health program design, retention strategy development, and operational excellence
• Opportunities to collaborate with product owners, policy experts, SMEs, and leadership
• Professional development within a mission-driven Medicaid team focused on improving member outcomes
• competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees

What This Job Offers

• Career Level: Intern
• Number of Employees: 501-1,000 employees