Associate Director, Medicaid Insurance Product Management

Humana • Louisville, KY

1d • Remote

About The Position

Become a part of our caring community Humana Medicaid is seeking a results-driven Associate Director to lead benefit package design, regulatory compliance, and market advisory functions within the Medicaid Product Management organization, driving strategic alignment and market-ready solutions As Associate Director of Medicaid Product Management, you will lead a team of experienced Insurance product managers responsible for delivering high-quality, compliant, and market-responsive Medicaid and Dual Eligible products. You’ll partner closely with Market leadership to ensure products meet local needs, enhance member experience, and support operational excellence. This role offers the opportunity to shape health plan go-to-market strategy, optimize delivery, and influence enterprise initiatives that improve member experience and operational performance.

Requirements

• Bachelor’s degree in healthcare, business administration, public policy, or a related field.
• 3+ years of experience in Medicaid and Dual Eligible product management
• 2+ years management experience
• Strong financial acumen
• Exceptional communication skills, including executive-level presentation and stakeholder engagement.
• Demonstrated success in mentoring and developing high-performing teams.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Nice To Haves

• Advanced degree (MPH, MBA, MHA, or similar).
• Experience with clinical operations or health plan configuration.
• Strong financial acumen and experience in benefit innovation.

Responsibilities

• Act as internal advisor to markets, translating state guidance and federal rules into covered services and operational requirements.
• Serve as a liaison between National Product Strategy and Market leadership, translating business goals into actionable innovation and initiatives.
• Oversee design and execution of Medicaid and Dual Eligible benefit packages, ensuring compliance, competitiveness, and member-centricity.
• Own product lifecycle from design, feasibility, implementation to optimization.
• Monitor and manage the Market’s benefit performance and ensure compliance.
• Design and execute on benefit audits and perform operational analyses to proactively identify compliance gaps.
• Lead and manage enterprise initiatives driven by legislative changes, provider/vendor changes, policy initiatives, and benefit filings/readiness.
• Use internal operational data and KPIs to evaluate product performance and identify opportunities for improvement.
• Lead and develop a team of Senior Insurance Product Managers, providing coaching, workflow oversight, and performance management.
• Partner with clinical, utilization/care management, actuarial/finance, network, operations, and technology teams; coordinate dependencies across squads in matrixed environments.

Benefits

• Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees