Medicaid Product Intern

Medica • Minnetonka, MN

3d • $34,100 - $43,900 • Hybrid

About The Position

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued. Medica will host a 12-week, paid Internship Program. Interns will have the opportunity to network within Medica and with other Interns through weekly Lunch and Learns and opportunities to hear from Executives. Each internship offers a meaningful experience and impactful projects you’ll be able to discuss with future employers. At Medica, we look forward to our Summer Internship Program each year. The Medicaid Product Intern will support enterprise‑wide initiatives designed to strengthen Medicaid performance, improve member outcomes, and advance strategic priorities in maternal and child health, retention, and operational readiness. This role is ideal for a graduate‑level student pursuing healthcare policy, public health, health administration, or a related field who is looking to gain hands‑on experience with policy analysis, program development, and operational process improvement in a managed care environment. Performs other duties as assigned.

Requirements

• Currently pursuing a degree in Healthcare Policy, Public Health, Health Administration, Public Policy, or related field.
• Graduate-level student preferred
• Strong analytical, research, and critical thinking skills
• Interest in state and federal Medicaid policy and managed care operations
• Excellent written communication skills with ability to synthesize complex information
• Comfort engaging with teammates across departments to gather information and validate processes
• Organized, detail‑oriented, and able to manage multiple workstreams simultaneously
• Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.
• We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

Nice To Haves

• Prior research experience a plus but not required

Responsibilities

• Contribute to the ongoing internal landscape assessment, synthesizing insights from cross‑functional partners
• Conduct research on national trends, emerging best practices, and policy innovations in maternal and child health
• Benchmark approaches used by other health plans, both locally and nationally
• Identify regulatory, operational, and programmatic timelines for potential strategy implementation
• Compile research findings into an initial draft strategy plan for leadership review and further iteration
• Initiate and support an internal landscape assessment to understand current state processes, strengths, and opportunities
• Research retention best practices, state-level innovations, and approaches other health plans are using across the country
• Assess feasibility and timing for implementing various retention strategies
• Develop a preliminary strategy draft that will serve as the foundation for future collaborative planning
• Interview subject matter experts (SMEs) across Medicaid product areas to document existing processes
• Draft SOPs with clear, concise, and accurate process steps
• Review SOP drafts with SMEs to ensure completeness and correctness
• Conduct quality assurance testing of documented processes to confirm accuracy and operational readiness

Benefits

• Opportunities to collaborate with product owners, policy experts, SMEs, and leadership
• Professional development within a mission-driven Medicaid team focused on improving member outcomes
• competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

What This Job Offers

• Career Level: Intern
• Number of Employees: 501-1,000 employees