LD Appt Medicaid Housing Program Specialist

Multnomah County•Portland, OR

5d•Hybrid

About The Position

The Department of County Human Services (DCHS) is seeking a Medicaid Housing Program Specialist to administer the 1115 Medicaid Waiver Housing benefit program for the county. This role involves participating in the development and administration of the housing benefit through network coordination, technical assistance, quality assurance, and program analysis. The position is a full-time, 1.0 FTE, hybrid telework role, with a standard 40-hour work week or alternative schedules like 4/10s or 9/80s. The onsite work location is at 209 SW 4th Avenue, Portland OR 97204. Employees must reside in Oregon or Washington. This is a Limited Duration position, funded for up to 15 months, and may be used to fill future assignments within the department.

Requirements

A Bachelor's Degree – in lieu of a degree, we will consider equivalent years of related experience.
One (1) to four (4) years of experience that demonstrates the ability to perform the duties of the position. (Equivalency 5-8 years of qualifying training and/or experience).
Must pass a criminal background check with Multnomah County.
Must have a valid driver license.

Nice To Haves

Previous role experience.
County background and domain knowledge to manage, evaluate, and deliver rent and utilities assistance programs effectively.
Experience establishing a referral pipeline across multiple organizations.
Experience ensuring staff across different departments and community groups were equipped to identify and funnel eligible clients into the program.
Experience building rapport and trust with community members experiencing trauma, acute crisis, or housing instability – especially those who are distrustful of social service system.

Responsibilities

Execute program administrative and operational needs specific to the 1115 Medicaid Waiver Housing Benefit.
Responsible for operational evaluation assignments and implementation and/or the coordination of Medicaid 1115 Housing program activities.
Act as a liaison between multiple service providers, community-based organizations, and additional partners, ensuring effective communication and updates to relevant parties.
Respond to commonplace inquiries from internal and external partners regarding program functions and process.
May work directly with partners and clients for purposes of expediting urgent cases.
Monitor expenditures and prepare reports for program.
Develop workflows, program evaluation criteria, in collaboration with Program Supervisor, Program Specialist Senior and external partners.
Develop training manuals, literature, publications and other documents regarding procedures and regulations surrounding the Medicaid 1115 Housing Benefit Program.
Recommend updates to program processes and work flows using a continuous quality improvement lens.
With support from the Research and Evaluation Analyst Senior, collect appropriate date and ensure client data privacy practices are in place.
Manager referrals and referral process for program across the county.
Coordinate with stakeholders regarding overall program capacity for the county and external providers.
Develop, execute, and make recommendations on technical processes such as invoicing, reporting preparation, data management.
Support program planning and documentation for a complex and highly visible housing benefit.