Medicaid Eligibility Support Coordinator

Genesis Administrative Services LLCManchester, NH
Remote

About The Position

At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve.

Requirements

  • College Degree Preferred

Responsibilities

  • Manage the full Medicaid application process for new and converting residents for an assigned group of nursing centers.
  • Gather documents, submit applications, track cases through approval/denial, and manage Medicaid Pending accounts receivable.
  • Manage the financial and clinical aspects of the Medicaid application process.
  • Proactively identify residents needing Medicaid.
  • Communicate with families, explain the process, and gather required documents.
  • Obtain necessary authorizations and coordinate the collection of financial documentation.
  • Collaborate with nursing center staff on clinical eligibility.
  • Submit applications within 30 days and maintain accurate records.
  • Monitor application progress and respond to information requests.
  • Track cases in an Open Caseload Report/PCC.
  • Escalate complex cases and coordinate referrals as needed.
  • Inform relevant parties of denials and coverage gaps.
  • Encourage Resident Fund Management/Direct Deposit and complete spousal estimates.
  • Participate in case and aging reviews.
  • Conduct weekly calls with Business Office personnel.

Benefits

  • Variable compensation plans
  • Tuition, Travel, and Wireless Service Discounts
  • Employee Assistance Program to support mental health
  • Employee Foundation to financially assist through unforeseen hardships
  • Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
  • Free 24/7 virtual health care provided by licensed doctors for all Anthem medically-enrolled employees and their immediate family members
  • On-Demand Pay Program that allows for instant access to a portion of the money you’ve already earned
  • Pet Insurance
  • Term and Whole Life Insurance
  • Short-term Disability
  • Hospital Indemnity
  • Personal Accident
  • Critical Illness
  • Cancer Coverage
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