Onsite Medicaid Eligibility Representative

Revenue Group•Columbus, OH

1d•Onsite

About The Position

Hospital Referral Services (HRS) is seeking a self-motivated professional to join their growing team as an Onsite Medicaid Screening Representative at Ohio Health Riverside Methodist Hospital Emergency Room. HRS helps uninsured or underinsured patients by screening them at the bedside to determine eligibility for assistance programs like Medicaid and charity care, guiding them through the process so they can focus on recovery. This role is ideal for individuals who enjoy helping people and have been recognized as a Top Workplace for four consecutive years.

Requirements

Previous customer service experience preferred.
Must have basic computer skills.
Must be able to multitask and type minimum 40 WPM
Must have reliable transportation.
Good attendance and dependability are essential.
Successful completion of drug and background test is required.
Annual Flu shots and TB testing is required
Availability to work some holidays.

Responsibilities

Review the hospital work queue or census to identify uninsured patients that are admitted to the Emergency Room.
Screen/Interview patient’s bedside in hospital setting to determine possible eligibility for any assistance programs available including Medicaid and charities.
Complete applications for Medicaid benefits and charity programs as needed.
Maintain a positive working relationship with co-workers, hospital staff, and patients.
Abide by HIPAA rules and regulations to protect patient’s privacy.
Meet production goals and objectives as assigned by hospital and management on a monthly basis.
Maintain confidentiality of account information at all times.