Medicaid Eligibility Representative (Onsite) - Bilingual - Spanish/English - Bethesda, MD
Med A/Rx•Bethesda, MD
•$19 - $21•Onsite
About The Position
As a Medicaid Eligibility Representative, you will work directly within our client hospitals, making a difference by connecting uninsured hospital patients with crucial funding like Medicaid. You'll work directly with patients, assisting them in completing applications and gathering necessary paperwork, as well as coordinating with relevant government offices to establish eligibility. The role is onsite at Suburban Hospital in Bethesda, MD, with a schedule of 8am - 4:30pm Eastern Time Zone, Monday – Friday. The compensation is $19 - $21 per hour base.
Requirements
- 1 year of previous call center experience (In-office or Remote)
- High School Diploma/GED
- Bilingual in English & Spanish
- Experience with electronic health record or similar software program
- Proficiency with PC-based applications (Microsoft Outlook, Word, and Excel)
- Excellent verbal and written communication and interpersonal skills
- Must be legally authorized to work in the United States without sponsorship
- A pre-employment background check will be conducted
Nice To Haves
- Knowledge of medical terminology, HIPAA, Medicaid, Medicare, and Insurance
- Experience with medical billing/claims processing
- Time management and sound decision-making skills
- Experience providing excellent customer service in a variety of situations, including those that escalate
Responsibilities
- Successfully coordinate and manage the portfolio of applicants with support staff
- Work as a team player to meet both personal and group or office goals
- Conduct financial fact-finding interviews with patients who are seeking Medicaid and / or other community benefits
- Complete Medicaid and other applicable applications/releases
- Monitor all applicants who are eligible for Medicaid or other financial assistance or coverage plans, as required
- Enter clear and concise notes in the required patient accounting systems in both the hospitals and Meduit Health Systems
- Ensure all supporting documents, including applications and receipts, are obtained and filed timely
- Adhere to all policies and procedures and understand company handbook
- Adhere to all relevant regulations related to our involvement with Federal, State and local government programs as well as Meduit and our clients’ compliance programs
Benefits
- Comprehensive paid training
- Medical, dental, and vision insurance
- HSA and FSA available
- 401(k) with company match
- Paid Wellness Time and Holidays
- Employer paid life insurance and long-term disability
- Internal growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
