27-005 Media Services Technician, Part-Time

City of Dover•Dover, NH

1d•Onsite

About The Position

The Media Services Division is seeking an individual to perform highly responsible and time-sensitive work of providing multimedia production services, operating and maintaining multimedia and broadcast equipment, and supporting customer-facing public communications work. Communications work to include, but not limited to, public meeting recordings and delivery, video production, and maintenance. Media Services Technician will assist colleagues in the audio/visual aspects of meetings, broadcast and video production, and website support requests. This is a part-time, 8 to 10 hour per week position. $27.07 to $39.21 per hour. Position is open until filled.

Requirements

Knowledge of a variety of audio-visual, multimedia, closed circuit video distribution and teleconferencing systems hardware at an advanced operator or technician level.
Knowledge of methods, procedures, and techniques pertaining to the support and maintenance of multimedia systems.
Knowledge of audio-video production and communication applications at an advanced user level.
Knowledge of web content management applications at an advanced user level.
Knowledge of computer and telecommunication operating systems, and a variety of broadcast and computer hardware and software applications.
Excellent communication skills, including spelling, grammar and punctuation.
Knowledge of occupational hazards and standard safety precautions.
Knowledge of NH RSA 91-A, applicable laws and regulations as it pertains to public meetings and data/communications management.
Ability to operate, maintain, troubleshoot and repair multi-media, audio-visual, close circuit video, teleconferencing and computer systems, hardware and equipment.
Ability to test, analyze, and interpret computer, broadcast, multi-media hardware and software problems, and determine problem solutions.
Ability to interpret schematic drawing and technical manuals.
Ability to provide technical support to students, staff, faculty and community members in the use and operation of technical multimedia equipment.
Ability to learn and work proficiently within new web-related technologies, i.e. content management platforms.
Ability to provide base-level technical support to fellow users of web content management and other media services applications.
Ability to adhere to copyright, transparency and data retention laws, regulations and procedures.
Ability to effectively and efficiently participate in the operation of the City of Dover's information technology, multi-media and telecommunication operation.
Ability to perform arithmetical calculations with speed and accuracy.
Ability to communicate effectively, both orally and in writing.
Graduation from a college/university with an Associate’s degree in Broadcast Communications, Information Technology or a closely-related field, OR at least one year progressively responsible experience in audio / video management, support, or related information systems work; OR any equivalent combination of education and experience which demonstrates possession of required knowledge, skills and abilities.
Employee must maintain valid motor vehicle operator’s license.

Nice To Haves

Adobe application suite, audio-video equipment and editing certifications and/or experience preferred.
Microsoft, telecommunication or other information technology certifications are optional.

Responsibilities

Performs a wide range of media service duties pertaining to the acquisition, creation, production and distribution of multimedia content.
Works with and acts as a backup/supplement to Camera Operators in the content acquisition effort.
Independent, highly responsible public meeting post-production work.
Sets up and operates video, audio and videoconferencing systems; performs technical duties required to broadcast regular and special programming; uses streaming/broadcast and telecommunications technology as appropriate.
Delivers, picks up, inspects and cleans equipment after use as needed.
Supports and maintains media services equipment involving City of Dover multimedia, broadcast and telecommunications systems; configures, aligns, tests and calibrates multimedia equipment using various signal generators and test devices; troubleshoots, repairs and maintains audio/visual equipment, including projectors, speakers, microphones, mixers, amplifiers, wireless transmitters and other multimedia devices using hand tools, meters, soldering irons and signal generators.
Works as part of a team to support and maintain the City of Dover’s website and online platforms by providing regular updates.
Must be able to proofread and edit with proficiency.
Supports, demonstrates and trains City of Dover staff in the proper operation and procedures for various audio-visual equipment, telecommunications systems and web content management or other communication applications.
Duplicates/replicates audio, video, data and other mediums; edits video programs; develops and inserts animations and graphics, as requested.
Promptly reports any equipment or other concerns relating to duties to the Media Services Manager.
Follows standard operating procedures, NH RSA 91-A, applicable law and regulations regarding the proper collection, distribution and archival of public records.
Engages in professional development related to job function.
Performs other related duties as assigned.