MEDIA PRODUCTION SPECIALIST - GAITHERSBURG, MD

Compass Group•Gaithersburg, MD

11d•$60,000 - $70,000•Onsite

About The Position

At Waveguide, we build relationships. Whether it’s your relationship with a client, or the relationship of a technology system to its environment, our success and the success of our clients depends on how you apply your expertise to meet the moment’s challenge. For three decades, we have brought long-range, strategic thinking to AV, IT and acoustics design and operations challenges, focusing not just on technology in the built environment, but also on how people, processes and places fit together to reflect the way people actually work, learn and play – no matter where they are in the life cycle of their technology journey. Our consultants are among the most qualified in the industry and have provided award-winning AV, IT and acoustics design services for some of the most well-known corporate, education, government and community clients worldwide, and our highly certified on-site technology hospitality advocates have become integral to the culture of global enterprises, tackling the daily technical and logistical challenges of our clients’ meetings and events so they can focus on what matters most – their business. We are seeking passionate, creative thinkers who will be tirelessly dedicated to building lasting relationships and finding innovative answers to our clients’ most challenging questions. If that sounds like you, then you’re looking for us, and we’re looking for you. The Media Production Specialist is responsible for the management and execution of a full media production pipeline for internal communications. This includes project intake, scope meetings with clients, execution of projects ranging from photography and videography to video editing and graphic design, and on-time delivery of finished projects to clients. This role is responsible for the accurate and timely delivery of media projects to stakeholders and clients.

Requirements

3-5 Years Media Production experience, including graphic design and video production
3-5 Years customer service experience
High School diploma or equivalent a must
A passion for all facets of media production, including hardware, software, and techniques.
A consistently professional approach, including a strong sense of self-respect and integrity, as well as respect for and interest in others.
A mindset to take ownership and responsibility within and outside one’s job domain.
The ability to work under pressure, prioritizing tasks, and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment.
Excellent listening and oral communication skills.
Thorough working knowledge of Adobe Creative Cloud and photo/video editing basics.
Thorough working knowledge of graphic design principles.
Working knowledge of Microsoft Office (Word, Excel, Skype, PowerPoint, Outlook).
Ability to work independently and excel in a team environment.
Self-confidence, willingness to learn, and feeling comfortable with change and coordinating change.
To be an advocate for innovation, constantly looking for new ways to improve quality, services, and amenities offered to guests.
Punctual, dependable, and dedicated to achieving operational excellence, down to the smallest of details.
Discreet, ethical, and committed to maintaining a high degree of confidentiality

Nice To Haves

Industry-relevant training or technical courses a plus.

Responsibilities

Project Intake: receiving requests and logging them in the tracking system, ensuring timely updates on progress
Client Communication: meeting and working with clients to specify scope of each project, documenting in detail the request and the goals for the final deliverable project.
Photography: Event Photography, Headshot Sessions, and photo processing for client-run events onsite.
Videography: Videos on a wide variety of topics, ranging from internal PSA communications to training videos to corporate comms. Projects range from 30 seconds to 5 minutes with editing, or simple editing and cleanup of meeting recordings. This role will be responsible for planning, filming, and editing these projects.
Graphic Design: Develop and deploy creative content for digital signage leveraging Adobe Creative Suite, including still images and video content.
Photo/Video Editing and Motion Graphics: Leveraging Adobe Creative Cloud to edit videos together, process photos, and add any requested motion graphics (ie. Lower thirds) to video projects.
Ensures key stakeholders are kept aware of project progress and completion, including review and feedback of drafted projects.
Is receptive to feedback, shares it and actions it.
Adhering to Hospitality signature look as outlined in the company dress code.
Gaining an understanding of the company culture, key areas of activity, and creating “transparency” by serving as an extension of the Firm.
Attend training as required.