Media Monitoring and Real-Time Insights Specialist

TruePoint Communications

27d•Remote

About The Position

Join our high-impact intelligence team as a Media Monitoring & Real-Time Insights Specialist, where you’ll leverage cutting-edge tools to track industry trends, monitor breaking news, and provide actionable insights that empower our clients to stay ahead. Candidates MUST RESIDE in the following states: Alabama, Arizona, Florida, Georgia, Kentucky, Michigan, Missouri, North Carolina, Ohio, Oklahoma, Rhode Island, Tennessee, or Texas. Due to the nature of news media taking place 24/7, this position has non-traditional work hours. TruePoint uses an alternative work schedule (AWS) instead of a fixed work schedule. Your schedule can include a mix of daytime, nights, weekends, and holidays during times of crisis. For this role, you must be able to work 1-2 weekday mornings from 5:30 am-7:30 am (CT).

Requirements

Expertise in media monitoring tools and a passion for staying informed about the latest trends.
Strong analytical and communication skills to distill complex information into clear, impactful reports.
A proactive mindset, with the ability to anticipate issues and provide strategic recommendations in real time.
Flexibility to manage ad-hoc requests and deliver timely updates on high-priority matters.
1-4 years of experience in media monitoring, social listening, or PR is highly preferred.
Command expertise and experience in media monitoring and social listening tools, such as CISION, Meltwater, Critical Mention, NewsWhip and Sprinklr.
Possess an analytical mindset and the ability to interpret data and trends to provide actionable insights.
Exhibit excellent written and verbal communication skills, with the ability to present complex information in a clear and concise manner.
Be highly organized, detail-oriented, and capable of managing multiple tasks and priorities in a fast-paced environment.
Demonstrate a commitment to meeting deadlines and delivering time-sensitive alerts and reports. React promptly to emerging news stories and issues.
Showcase a high proficiency with Microsoft Excel, Word, Teams, and PowerPoint.
Exemplify an ability to think outside the box and take the initiative upon themselves to solve problems as they arise.

Nice To Haves

Strong preference will be given to candidates with agency experience or experience at a monitoring platform.

Responsibilities

Deliver comprehensive executive reports for senior leadership, including summaries of key stories, industry trends, and potential reputational risks or opportunities.
Utilize platforms like Cision, Critical Mention, and NewsWhip to track and analyze media channels, staying attuned to industry trends and client-relevant conversations.
Identify and alert clients to breaking news, emerging issues, and critical conversations, providing timely, strategic recommendations.
Assess tone, sentiment, and engagement around brand-related stories, providing insights on impact and actionable recommendations.
Partner with internal account teams to ensure insights align with client objectives and contribute to agency initiatives as needed.