Media Insights Associate

Muck Rack

5d•$70,000 - $80,000•Remote

About The Position

Muck Rack is seeking a curious, analytical, and collaborative Media Insights Associate to join their Insight & Consultancy team. This role supports the delivery of communications measurement and insights projects, helping organizations understand the impact of their public relations and communications efforts. The associate will analyze media data, contribute to client reports, and develop insights under the guidance of experienced consultants. This is an opportunity for someone early in their career passionate about communications, analytics, media intelligence, and AI technologies, offering mentorship and development in communications measurement, client consulting, and strategic storytelling. The role reports to the Director of Insight & Consultancy.

Requirements

2–4 years of professional experience in communications, public relations, media intelligence, marketing, research, analytics, or a related field (internship experience may be considered).
Strong written and verbal communication skills.
Excellent attention to detail and organizational skills.
Analytical thinking with the ability to interpret information and identify meaningful trends.
Experience working with spreadsheets and presentation software to organize and communicate information.
Comfort learning new technologies and digital tools.
Familiarity with AI tools such as ChatGPT, Claude, Gemini, or similar technologies, and an understanding of the importance of validating AI-generated outputs.
Ability to manage multiple tasks while collaborating effectively within a team environment.
Proactively incorporate AI tools into day to day work to improve productivity and accelerate delivery.

Nice To Haves

Experience with media monitoring or communications measurement platforms such as Muck Rack, Brandwatch, Cision, or similar tools.
Coursework or experience in communications, journalism, public relations, marketing, research, or data analytics.
Experience working in a SaaS company, communications agency, or consulting environment.
Familiarity with communications measurement frameworks such as the Barcelona Principles or AMEC Integrated Evaluation Framework.
Interest in media intelligence, reputation measurement, or communications analytics.
Naturally curious and enjoy solving problems using data.
Communicate clearly and collaborate effectively with teammates from different disciplines.
Take ownership of their work while remaining eager to learn and grow.
Welcome feedback and continuously seek opportunities to improve.
Stay curious about emerging technologies and new ways of working.

Responsibilities

Support the delivery of communications measurement and insight projects across a variety of industries and client accounts.
Assist with project setup, data collection, quality assurance, and report preparation throughout the project lifecycle.
Analyze media coverage and communications data to identify trends, key findings, and actionable insights.
Help prepare client presentations, reports, and supporting materials under the guidance of senior consultants.
Coordinate project deliverables and ensure work is completed accurately and on schedule.
Support onboarding activities for new client projects by helping document project requirements and delivery plans.
Interpret communications and media data to help identify meaningful patterns and trends.
Contribute to written reports that translate data into clear, easy-to-understand insights.
Learn industry-standard communications measurement frameworks and apply them consistently across client work.
Support senior team members in developing strategic recommendations based on communications performance.
Use AI tools such as ChatGPT, Claude, Gemini, or similar technologies to support research, summarize information, and improve analytical workflows.
Review AI-generated content for accuracy and completeness before incorporating it into client deliverables.
Apply critical thinking and human judgment when interpreting AI-assisted outputs.
Stay informed about emerging AI capabilities and participate in team discussions about responsible AI use.
Follow established quality standards and project processes to ensure accurate, consistent client deliverables.
Maintain organized project documentation using CRM and file management systems.
Collaborate with colleagues across Insight & Consultancy, Commercial, Customer Success, and Production teams to support successful project delivery.
Communicate project updates and raise questions or risks promptly when support is needed.
Participate in training to build expertise in communications measurement, consulting, and media intelligence.
Contribute ideas for improving internal processes and team workflows.
Support the development of internal knowledge resources and best practices.
Assist with research for thought leadership content, webinars, blog posts, and industry presentations.

Benefits

Home office stipend, phone and internet reimbursement, coworking membership
Virtual and in-person team bonding (lunches, events, competitions)
Competitive geo-neutral pay in the U.S.
Annual reviews to ensure equity and market alignment
Standardized bonus or commission structure
401(k) with employer contributions
Equity opportunities
Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents
100% premium coverage for individuals on high-deductible plans
24/7 Virtual Care and Employee Assistance Program
Employer-funded HSA contributions and other pre-tax benefits
Quarterly wellness stipend and free Headspace subscription
4+ weeks of PTO, plus paid sick and mental health days
13 paid holidays with the option to swap for personal days
Up to 16 weeks of fully paid parental leave
Transparent pathways for internal mobility and promotion
Bi-annual performance reviews, team workshops, and leadership training
Unlimited access to Coursera and O’Reilly
2 additional PTO days annually for learning and development