Media and Communications Officer

Texas Division of Emergency Management•Austin, TX

2d•Onsite

About The Position

The Texas Division of Emergency Management (TDEM) is seeking a skilled Media and Communications Officer to develop and execute a cohesive media and communications strategy. This role involves overseeing content development for public information distribution, promoting agency initiatives, and serving as the agency's press officer. Responsibilities include responding to media inquiries, drafting press releases, scheduling interviews, and managing crisis communications. The position also acts as a liaison to state emergency management council public information officers and collaborates with state agency communications teams to support public information coordination and operate the state’s joint information center. The role supports the management of the media and communications budget, ensures quality control of all released information, and establishes progress measurement tools. The ideal candidate demonstrates creativity, technical expertise, superior communication skills, initiative, and sound judgment, with the ability to work under tight deadlines and extended hours.

Requirements

Bachelor's degree in communications or equivalent combination of education and experience.
Five (5) years of related experience.
Additional work experience of the type described above may be substituted for the education requirements on a year-for-year basis, with one (1) year experience equivalent to thirty (30) semester hours.
A completed advanced degree in an applicable field may also be substituted in lieu of work experience.
Knowledge of local, state, and federal laws and regulations relevant to program areas; and of the principles and practices of public administration and management.
Extensive knowledge of all areas of the agency.
Skill in establishing plans and setting objectives and goals that support an overall communications strategy.
Experience working as a public information officer.
Excellent leadership and management skills.
Exceptional interpersonal skills.
Superior critical thinking and analytical skills.
Strong written and verbal communication skills and the ability to perform compelling presentations.
Ability to effectively engage in all forms of media and communications activities, including social media content creation to promote the agency and emergency management public information campaigns.
Ability to direct and organize program activities; to establish program goals and objectives that support the strategic plan; to identify problems, evaluate alternatives, and implement effective solutions; to develop and evaluate policies and procedures; to prepare reports; to communicate effectively; and to plan, assign, and supervise the work of others.
Ability to handle confidential material with discretion, organize effectively, and work independently and adjust to daily changing demands.
Knowledge of multimedia communications management and content production.
Strong writing, editing and interpersonal skills.
Strong organizational skills.
Strong and effective communication skills.
Proficiency in MS Office applications to include Word, Excel, PowerPoint and Outlook.
Skill in handling multiple tasks and prioritizing.
Ability to work with frequent interruptions and changes in priorities.
Ability to multi-task.
Ability to anticipate and identify issues and problem solve.
Ability to work extended or non-traditional hours such as evenings, weekends, special events, etc.
Ability to communicate with tact and diplomacy.
Ability to prioritize tasks and meet strict timelines.
Ability to train others.
Ability to establish and maintain good working relationships with external stakeholders, the press, and the public.
Outstanding interpersonal skills with a demonstrated ability to work in an open, respectful, collaborative environment.
Ability to cultivate a network of multiple stakeholders.
Possesses strong organizational abilities and is highly detail oriented.
Ability to translate strategic thinking into action.
Ability to handle sensitive and confidential information and situations.
Adhere to applicable laws/statutes/policies related to access, maintenance, and dissemination of information.
Must possess a valid Texas driver’s license or ability to obtain one at hire.

Nice To Haves

Complete and obtain certification in IS-100, IS-200, IS-700, IS-800 and Professional Development Series or Emergency Management Professionals Program Basic Academy FEMA courses within twelve (12) months of employment and any other training as determined.

Responsibilities

Developing a cohesive communications strategy in collaboration with the Section Chief, Media and Communications, the Media and Communications Division Staff, and Executive Management.
Collaborating with TDEM Media and Communications staff to address internal and external communications objectives and strategies, including disaster-specific public information campaigns, materials, and agency initiatives.
Responding to media inquiries, providing on camera interviews with media outlets, coordinating press conferences, and drafting and distributing press releases, including speeches for executive staff.
Helping manage a joint information center during declared disasters in partnership with state emergency management council agency communication directors.
Maximizing existing and new communication assets and channels (i.e. website, marketing collateral, social media, etc.) and maintaining and updating these channels ensuring a high-quality presence.
Developing, establishing, and implementing goals and objectives consistent with the agency’s strategic plan.
Providing preemptive planning and crisis communications management.
Maintaining quality control of all information released on behalf of the agency.
Performing other duties as assigned.