Med Surg/Tele Supervisor FT

Three Crosses Regional Hospital•Las Cruces, NM

2d•Onsite

About The Position

Three Crosses Regional Hospital is seeking a Supervisor for its Med Surg/Tele unit. This role is for a full-time position and requires a commitment to clinical excellence and building a patient-centered culture. The hospital is an advanced independent healthcare organization led by a local team of professionals dedicated to high-quality patient care and serving the communities. They are looking for team members who adapt to their culture and pride themselves in professionalism, integrity, transparency, two-way communication, and ensuring the safety and well-being of patients and staff. The Med Surg/Tele Supervisor collaborates with the Director of Critical Care to ensure operational efficiency, patient throughput, and a positive patient experience by supporting clinical and non-clinical team members. This role activates patient care and evidence-based practice, provides a safe and therapeutic environment, and will assist as a staff RN in the Med Surg/Tele unit when team needs exceed resources. The supervisor communicates and collaborates with nursing leadership, medical staff, ancillary personnel, case management, social work, and other departments. A detailed knowledge base in Med Surg/Tele workflows and their impact on patient and work flow throughout the department, hospital, and organization is essential. The supervisor is expected to be knowledgeable and capable of performing staff duties. The incumbent will adhere to the highest standards of ethical and moral conduct, act in the best interest of the hospital, and fully support its mission, vision, and values.

Requirements

Associate degree in nursing from an accredited school of nursing
2 years of experience of nursing in an acute health care environment.
Meet all Employee Health Requirement
Current Registered Nursing License to practice in the State of NM
AHA BLS Certification
AHA ACLS Certification

Nice To Haves

1 year of nursing leadership experience in an acute health care environment.

Responsibilities

Serve as the knowledge expert and information source for staff.
Works collaboratively with physicians to ensure that quality and competent care is rendered in all phases of patient care within the units.
Works with team to ensure that service patients are cared for at the highest level throughout the continuum.
Responsible for customer satisfaction initiatives within the areas of responsibility.
Implement alternative staffing patterns as the need arises to coordinate a 24/7 staff schedule.
Develop and enforce Med Surge Department and organizational policies and procedures, monitoring the accuracy of data entered by staff, ensuring patient throughput and flow, and managing the overall training of the Med Surg team.
Serve on call for off hours staffing issues, escalations, and staff questions.
Facilitates departmental organization and management to achieve optimal patient appropriate resources.
Ensures that the department supplies are current, and the environment of care meets the standards for safe patient care.
Manages conflicts and completes priorities during the shift.
Provides compassion to the patient and the patient’s family members.
Responsible for compliance with overall nursing practice standards and adheres to the established values of Three Crosses Regional Hospital, ie. Customer services, safety, compliance standards and all others.
Attends staff meetings.
Other duties as assigned.