MECM Patching and Packaging Engineer

CACI•Chantilly, VA

2d•Hybrid

About The Position

CACI is looking for a skilled Microsoft Endpoint Management (MEM) Engineer, specializing in Microsoft Endpoint Configuration Manager (MECM, formerly SCCM) to support the Department of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program. The candidate will join a team of engineers responsible for engineering and implementing an enterprise Unified Endpoint Management (UEM) Solution. The UEM solution shall be capable of managing all Windows and Bring Your Own Approved Device (BYOAD) endpoints. On the EITaaS program, CACI will deliver enhanced capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well as CONUS/OCONUS field support and life cycle support for end user devices to enable the DAF to transition focus from IT operations to mission operations.

Requirements

Active DoD Secret clearance
10+ Years of relevant experience (Bachelor’s Degree in applicable field may be substituted for 5 years of experience).
Experience testing, deploying, and troubleshooting the installation of Microsoft and third-party software updates
Experience building/deploying application packages in SCCM 2012/MECM Current Branch
Experience managing a large MECM infrastructure
Experience managing Windows Servers and Workstations (mobile devices a plus)
Experience with Adaptiva OneSite/Client Health
Experience working in a DoD environment
Familiarity with STIG requirements
Familiarity with ITILv4
Familiarity with Agile Scrum methodologies
Strong skills with MS Office tools (Excel, Word, Project, Visio) and SharePoint
Excellent verbal and written communication skills

Nice To Haves

Experience with ServiceNow
Experience with Tanium
Acts independently to expose and resolve problems

Responsibilities

Serve as an experienced MECM engineer assisting with the design and implementation of the MECM/Intune solution for the DAF.
Ensuring the design of the solution is scalable to meet DAF needs/growth.
Establishing procedures based on industry best practices for both routine and zero-day patch management.
Deploy applications and application updates based on defined criteria.
Remediate issues related to failed patches or applications and conflicts related to patching.
Create documentation/SOPs for new procedures and manual steps to complete tasks for soft hand-offs and cross-training of support personnel.
Operate and maintain the overall MECM infrastructure supporting the enterprise.
Track all relevant SLA/SLRs and provide reports as required.
Collaborate with DAF enterprise and program security teams to ensure requirements are met within allotted timeframes.
Communicate effectively and collaboratively with customers, stakeholders, and peers.