Mechanical Engineer

Horseshoe Bay Resort•Charlotte, NC

31d•Onsite

About The Position

The Engineering team is responsible for ensuring that all aspects of the hotel are functioning correctly, from guest comfort to the maintenance of equipment and spaces. This role involves hands-on work, problem-solving, and taking pride in maintaining a high-quality hotel environment. The position is broad and hands-on, covering preventative maintenance, electrical systems, HVAC, plumbing, pool equipment, furniture repair, and building appearance, all contributing to the overall guest experience.

Requirements

A natural problem-solver who enjoys figuring out how to fix things.
Hands-on and comfortable working with tools and equipment.
Dependable and accountable and takes ownership of assigned work.
Detail-oriented and understands that small maintenance issues can become big problems if ignored.
Safety-minded and committed to following proper hotel safety procedures.
Adaptable and willing to learn, because no two maintenance days are exactly alike.
A team player who is willing to pitch in and help coworkers.
Guest-focused and understands that engineering directly impacts the guest experience.
A strong communicator who can receive instructions and provide clear updates on work assignments.
Professional and courteous, especially when interacting with guests.
Comfortable with climbing, reading, standing, walking, and routinely lifting approximately 25–50 pounds.

Nice To Haves

Sees a problem and immediately starts thinking about the solution.
Takes pride in fixing something the right way—not just the fastest way.
Likes learning how equipment and systems work.
Doesn't mind getting your hands dirty.
Can work independently but knows when to ask for help.
Takes pride in a hotel that looks great and operates properly.
Understands that the work you do behind the scenes directly affects the guest experience.
Maintain professional work habits, remain adaptable, solve routine problems, learn new skills, and follow hotel safety and security procedures.

Responsibilities

Assist with preventative maintenance throughout the hotel.
Complete maintenance work orders and repairs to maintain the hotel's quality standards.
Perform scheduled preventative maintenance assignments, including guest room “room care.”
Inspect electrical systems such as air-conditioning controls, televisions, and lighting systems and perform minor repairs or replacements.
Assist with routine and major repairs involving hotel equipment and systems.
Service the hotel pool, including cleaning filters and adjusting chemicals as required.
Complete maintenance request forms and maintain accurate maintenance logs.
Help maintain the hotel's exterior and curb appeal through tasks such as painting, gardening, lawn care, and snow removal as applicable.
Repair, refurbish, paint, and finish guest room furniture and fixtures, including cabinets, tables, chairs, doors, windows, and counters.
Respond professionally and courteously to guest questions, requests, and maintenance concerns.
Communicate maintenance issues and work progress to the appropriate leadership.
Assist coworkers and other departments when needed.
Operate heavy machinery and work safely in varying temperature conditions.
Complete other job-related duties as assigned.