Meat/Seafood Clerk 685

Kroger•Birmingham, MI

About The Position

Create an outstanding customer experience through exceptional service and help maintain a safe, clean environment that encourages customers to return. Assist the department manager in reaching department sales and profit goals and monitor established quality assurance standards. Embrace the Customer 1st strategy, encourage excellent customer service, and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others. The role involves assisting customers with meat and seafood products, cutting meat to customer requests, preparing and packaging products to company standards, and maintaining product quality, inventory, labeling, and displays. The clerk uses department equipment according to company guidelines and follows food safety, temperature-control, and workplace safety procedures. The position must be performed with or without reasonable accommodation.

Requirements

Ability to handle stressful situations.
Effective communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Current food handlers permit once employed.
Adequate knife handling skills and knife speed.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Meat experience.
Retail experience.
A second language, spoken, read, and/or written.

Responsibilities

Promote trust and respect among associates.
Help customers feel welcome and appreciated by answering questions about products sold in the department and throughout the store.
Maintain knowledge of department products and respond to customer questions and make suggestions.
Cut meats to customer requests using proper cutting equipment.
Offer product samples and inform customers of meat specials.
Provide ordered fresh or frozen products in the correct portion size, or as close as possible, to help prevent shrink.
Recommend meat items to help customers find products they want and need.
Use meat department equipment, including refrigerators, freezers, slicers, and ovens, according to company guidelines.
Prepare food to company standards; prepare, package, label, and inventory ingredients and merchandise.
Check product quality and freshness, review sell-by dates, and take appropriate action.
Label, stock, and inventory department merchandise.
Ensure country-of-origin labels are correct for meat products.
Report product ordering or shipping discrepancies to the department manager.
Stay current with present, future, seasonal, and special advertisements.
Follow food safety regulations and guidelines; maintain proper case and cooler temperatures and temperature logs.
Comply with safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment as part of preventive maintenance and report items needing repair to the appropriate department or store manager.
Notify management of customer or employee accidents.
Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Demonstrate the listed leadership behaviors, including customer focus, effective communication, teamwork, positive influence, coaching, innovation, execution, strategic direction, and safety awareness.