Meat Manager

K-VA-T Food Stores•Maryville, TN

9d•Onsite

About The Position

The Meat Manager leads the Meat Department to deliver exceptional customer service and support Food City’s mission to “Run the Best Store in Town!” The role sets standards for customer service, associate relations, cleanliness, sanitation, professional appearance, and department profitability. It creates a friendly, positive, and team-oriented environment while ensuring customers receive prompt, courteous, and efficient service. The manager oversees department staffing, scheduling, training, and development; manages inventory and labor costs through sales projections; implements marketing and merchandising plans; and completes department paperwork and performance reviews. The position also ensures compliance with company policies and applicable regulations, maintains product rotation and short-date tracking, and follows company sanitation and food safety programs.

Requirements

Associate degree or equivalent work experience.
Three years of experience in Meat Department operations.
Ability to resolve differences and defuse difficult situations involving customers and associates diplomatically.
Knowledge of various training methods.
Ability to understand and follow verbal and written instructions and perform routine, repetitive tasks.
Ability to interact daily with individuals at various levels.
Flexibility to work nights, weekends, and holidays.
Excellent problem-solving skills.
Ability to lead by example and provide Food City customers with their best shopping experience.
Knowledge of Food City policies and procedures.
Expertise in the job duties associates must perform in each area of responsibility.
Ability to attend onsite work during scheduled shifts and adhere to company time and attendance policies.

Responsibilities

Provide and promote exceptional customer service in support of the company mission.
Lead by example and set standards for customer service, associate relations, cleanliness, sanitation, professional appearance, and profitability.
Promote a positive, friendly, and team-oriented working environment, encouraging associates to engage with customers and provide prompt, courteous, and efficient service.
Interact professionally with the management team, associates, supervisors, and customers.
Manage department inventory and labor costs through appropriate sales projection planning.
Oversee Meat Department staffing, including recruiting, selecting, hiring, orienting, training, and developing associates, and maintaining adequate staffing levels.
Post work schedules on time and according to company requirements to support sales projections and customer service levels.
Provide associates with training and development in required skills and job responsibilities.
Implement and enforce marketing programs and merchandising plans, including plan-o-grams.
Prepare work schedules in accordance with engineered labor standards.
Complete department paperwork according to Model Store standards, including annual performance reviews and periodic department inventory.
Communicate regularly with the store manager, department managers, and Meat Department associates, providing information and instructions.
Follow and implement company policies and procedures and applicable local, state, and federal regulations for the Meat Department.
Inspect and rotate products regularly and maintain close-dated items on the Electronic Short Date List.
Maintain a clean and safe department using sanitation schedules and daily to-do lists.
Follow the company food safety program.