Meat Manager

Food City (K-VA-T Food Stores Inc)•Maryville, TN

10d•Onsite

About The Position

The Meat Manager leads the Meat Department at Food City, supporting the company mission to “Run the Best Store in Town!” The role sets standards for customer service, associate relations, cleanliness, sanitation, professional appearance, and department profitability. It fosters a friendly, positive, customer-first environment through teamwork and effective interactions with customers, associates, and management. The manager oversees department staffing, scheduling, training, and development; manages inventory and labor costs through sales projection planning; and implements marketing and merchandising plans. The role also handles department paperwork and performance reviews, communicates regularly with store and department teams, and ensures that company policies, food safety practices, and applicable regulations are followed. The position requires on-site attendance during scheduled shifts and flexibility to work nights, weekends, and holidays.

Requirements

Associate degree or equivalent work experience.
Three years of experience in Meat Department operations.
Ability to resolve differences and diffuse difficult situations involving customers and associates diplomatically.
Knowledge of various training methods.
Ability to understand and follow verbal and/or written instructions and perform routine, repetitive tasks.
Ability to interact daily with individuals at various levels.
Flexibility in work hours, including nights, weekends, and holidays.
Excellent problem-solving skills.
Ability to lead by example to provide Food City customers with their best shopping experience.
Knowledge of Food City policies and procedures.
Expertise in the job duties associates must perform in each area of responsibility.
Ability to attend on-site work during scheduled shifts and adhere to company time and attendance policies.

Responsibilities

Provide and promote exceptional customer service in support of the company mission.
Lead by example and set standards for customer service, associate relations, cleanliness, sanitation, professional appearance, and profitability.
Promote a positive, friendly, and fun working environment through flexibility and teamwork, encouraging associates to provide prompt, courteous, and efficient service.
Interact professionally with management, associates, supervisors, and customers.
Manage department inventory and labor costs through sales projection planning.
Oversee Meat Department staffing, including recruiting, selecting, hiring, orienting, training, and developing associates, and maintaining adequate staffing levels.
Post work schedules on time and according to company requirements to support sales projections and customer service needs.
Train and develop Meat Department associates in required skills and job responsibilities.
Implement and enforce marketing programs and merchandising plans, including plan-o-grams.
Prepare work schedules that follow engineered labor standard guidelines.
Complete department paperwork according to Model Store standards, including annual performance reviews and periodic inventory.
Communicate regularly with the store manager, department managers, and Meat associates, providing information and instruction.
Follow and implement company policies and procedures and applicable local, state, and federal regulations for the Meat Department.
Inspect and rotate product regularly and maintain close-dated items on the Electronic Short Date List.
Maintain a clean and safe department according to company standards, using sanitation schedules and daily to-do lists.
Follow the company food safety program.