Meat/Lead Clerk

Kroger•Waukesha, WI

About The Position

The Meat/Lead Clerk creates outstanding customer experiences through exceptional service and helps maintain a safe, clean, and fresh department that encourages customers to return. The position supports department sales and profit goals and monitors established quality-assurance standards. In the Meat Manager’s absence, the clerk directs and supervises all Meat Department functions, while also supporting day-to-day meat operations. The role embraces the Customer 1st strategy and encourages associates to provide excellent service, while demonstrating the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

  • At least 18 years of age.
  • Effective communication skills.
  • Knowledge of basic math.
  • Ability to handle stressful situations.
  • Current food handlers permit once employed.
  • Adequate knife-handling skills and speed.

Nice To Haves

  • Management experience preferred.
  • Meat experience.

Responsibilities

  • Follow local, state, and federal laws; safety and food-safety regulations; and company guidelines.
  • Promote trust and respect among associates and communicate company, department, and job-specific information.
  • Encourage associates to meet or exceed targets through collaboration and teamwork.
  • Develop adequate schedules to manage customer volume during operating hours.
  • Help train and develop associates in job performance, including inventory, stocking, and CAO, and participate in their performance-appraisal process.
  • Create a welcoming customer environment by answering questions about products throughout the department and store and suggesting products.
  • Demonstrate Journeyman Meat Cutter skills and cut products to customer requests using proper cutting equipment.
  • Inform customers about meat specials and offer product samples.
  • Provide customers with ordered fresh or frozen products in the correct portion size, or as close as possible, to prevent shrink.
  • Use the Cutting Tool to manage production and minimize shrink.
  • Stay current on advertisements and inform and educate department associates about current, upcoming, and special in-store promotions.
  • Help maintain the merchandising plan and department standards.
  • Monitor inventory and stocking conditions and note discrepancies.
  • Ensure price integrity on shelf tags and promotional signs and comply with Country of Origin Labeling.
  • Assist with inventory processes as needed.
  • Maintain proper temperatures in cases and coolers and keep temperature logs.
  • Inspect equipment for preventive maintenance and notify the Store Manager of items needing repair.
  • Report safety risks, issues, customer or employee accidents, and illegal activity, including robbery, theft, or fraud.
  • Perform the essential functions of the position with or without reasonable accommodation.
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