Meat Clerk

Kroger•Okemos, MI

About The Position

The Meat Clerk performs general cleanup and stocking in the Meat department while providing prompt, courteous customer service. The role includes unloading and storing merchandise, preparing and displaying food according to company standards, recipes, and policies, monitoring temperatures and product quality, and maintaining merchandise freshness and organization. The clerk keeps sales areas, backrooms, coolers, floors, cookware, utensils, equipment, and facilities clean and safe, and follows company procedures and applicable laws. The position also requires cooperative work in a fast-paced environment, professional communication, and support for customers and associates, including minors, people with special needs, and older adults. The essential functions must be performed with or without reasonable accommodation.

Requirements

  • Willingness to work weekends and holidays.
  • Effective written and verbal communication skills for engaging customers and associates.
  • Ability to read shelf tags, signs, product labels, training materials, and bulletins.
  • Ability to multitask, set priorities, present information professionally, and work with all levels of the organization.
  • Personal initiative and follow-through to completion.
  • Ability to work as part of a team in a fast-paced environment.
  • Ability to work with various cleaning solutions, safely use sharp tools, and carefully operate production equipment.
  • Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

  • A past work record reflecting dependability and integrity.
  • Previous experience in food preparation.
  • Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.
  • Experience in grocery retail and customer service.

Responsibilities

  • Wait on customers promptly and cheerfully, greet them, and provide good-quality food.
  • Communicate with customers and associates in a prompt, tactful, calm, courteous, and professional manner.
  • Maintain a clean, neat, and friendly impression for customers.
  • Unload and store merchandise, and prepare and display foods according to company standards, recipes, and policies.
  • Perform required temperature monitoring and monitor product quality to ensure food is fresh and safe.
  • Keep sales areas, backrooms, and coolers clean and well organized.
  • Keep floors clean, safe, and free from clutter.
  • Wash and sanitize cookware and utensils according to company and Health Department policies and procedures.
  • Maintain proper signage, product rotation, freshness, quantity, quality, and space allocation for merchandise.
  • Maintain equipment and facilities properly and safely according to company policies and procedures.
  • Adhere to company policies and procedures and State and Federal laws.
  • Operate a cash register according to company procedures, as applicable.
  • Work cooperatively in a fast-paced and sometimes stressful environment.
  • Manage conflict reasonably, nonconfrontationally, and cooperatively.
  • Handle customer and business information honestly and with integrity.
  • Follow directions and seek assistance when needed to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
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