About The Position

Assists with the execution of department operations and work, including ordering and inventory control. Prepares, stocks, cuts, weighs and wraps Meat and Seafood department products. Ensures service case and grab & go programs in the Meat and Seafood departments meet expectations; stocking and facing product in all frozen and fresh service or self-service cases. Audits sell by dates to meet quality standards. Responsibilities may vary depending on the area of focus—Meat Department, Seafood Department or Grab & Go. Provides exceptional customer service and contributes to a positive and collaborative team environment.

Requirements

  • Must complete and maintain any required food and work safety trainings/certifications
  • Prior meat cutting/fabrication/butchery experience required.

Nice To Haves

  • Previous customer service, food service, retail or grocery experience preferred.
  • Knowledge of retail Meat and Seafood departments preferred, however butcher shop or meat fabrication industry experience acceptable.
  • Previous supervisory experience preferred.
  • Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment

Responsibilities

  • Assists department leaders in guiding the work of meat and seafood clerks and other department staff, including prioritizing and assigning work, training staff, and ensuring quality standards are met and tasks are completed.
  • Wraps, weighs and prices meat and seafood products according to department policy, dating and government regulations in regards to tare weights and COOL Act.
  • Ensures all meat and seafood items are cut, trimmed, and processed in accordance to company standards.
  • Orders product according to business needs.
  • Maintains appropriate inventory levels to achieve business goals.
  • Maintains professional vendor relationships.
  • Maintains awareness of industry trends for both Meat and Seafood, current ads, promotions, holidays and events.
  • Supports plans for weekly ads, events and holidays.
  • Demonstrates familiarity with products in department, including terminology, cuts, recommended product uses, vendor/supplier information and product labelling, with ability to continue learning.
  • Ensures maintenance of excellent department conditions for both Meat and Seafood, including appearance, cleanliness, signage, service levels, rotation and cleanliness of back stock areas.
  • Assists customers with product selection.
  • Shares product knowledge with customers.
  • Makes recommendations and suggestions based on customer needs.
  • Maintains accurate pricing and signage that meet merchandising standards.
  • Follows company procedures for processing invoices, transfers and credits.
  • Handles damaged and spoiled product according to company policy.
  • Notifies department manager or Manager on Duty (MOD) of any situations relating to customer service, safety, productivity, security or any other situation that may have an adverse effect on the store.
  • Assists with daily meat production for service case, grab & go and back stock.
  • Assists with daily case set up and break down as needed.
  • Adheres to department compliance with company organic standards.
  • Completes customer special orders thoroughly and provides follow-through as needed.
  • May participate in other activities, such as inventories, scheduling and performance reviews.
  • Assists with daily seafood production for service case, grab & go and back stock.
  • Assists with special events.
  • Plan and document daily production list for Meat and Seafood to fulfil appropriate Grab & Go needs.
  • Review, pull and audit product from fresh and frozen Grab & Go cases to ensure correct sell by dates and quality standards are met.
  • Document freezer and fresh case “pull list” to assist in restocking.
  • Orders and packages products according to anticipated sales and seasonal needs.
  • Maintains appropriate inventory levels to achieve sales and margin goals.
  • Forecast, package and pre-price all available vendor products to prepare for following shift.
  • Ensure there is 48 hours’ worth of item sales.
  • Stocks, rotates and faces both service and grab and go (fresh and frozen) cases for both Meat and Seafood.
  • Adheres to Merch standards, category schematics, quality and expiration dates.
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