MDR Shift Analyst, (Unit 420 - Remote

Palo Alto Networks•Burbank, CA

8d•$104,500 - $169,125•Remote

About The Position

Join the Unit 42 Managed Detection and Response (MDR) team as an MDR Shift Analyst, focused on overnight and weekend security operations. You'll monitor customer environments, investigate security alerts, and respond to cyber threats using technologies such as Cortex XDR. This role is ideal for analysts who thrive in fast-paced SOC and incident response environments, enjoy solving complex security challenges, and are comfortable working night shifts as part of a 24x7 global operation. This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Requirements

3+ years of SOC, Incident Response, MDR, or Managed Security Services experience
Hands-on experience with EDR, SIEM, SOAR, and firewall technologies
Strong understanding of cyber threats, attack techniques, and incident response processes
Excellent written and verbal communication skills

Nice To Haves

Cortex XDR and/or Cortex XSOAR experience
Previous experience working shift-based or overnight security operations
CySA+, CEH, or similar security certifications
MDR, managed security, military cyber, or intelligence experience

Responsibilities

Monitor and investigate security alerts across customer environments
Triage, investigate, and respond to security incidents from detection through resolution
Analyze endpoint, network, and log data to identify malicious activity
Communicate findings and remediation recommendations to customers and internal teams
Document investigations, response actions, and incident outcomes
Partner with Threat Intelligence, Threat Hunting, and Security Research teams to improve detections and response capabilities