MDIC Tooling Lead

PCI Pharma Services•Rockford, IL

About The Position

The MDIC Tooling Lead focuses on developing the team through training, procedure development, and ensuring team members perform their job functions correctly. The role leads daily activities for Cleaning Specialists and Process Reliability Expeditors (PREs), allocates labor, hosts daily DDS meetings, and assumes supervisor responsibilities when the supervisor is unavailable. It also serves as the point person for tooling inventory management in the supervisor’s absence. The position supports documentation adherence, provides guidance to team members, assembles, repairs, and engraves tooling and equipment, and helps resolve tooling- and procedure-related issues. The Lead oversees and coordinates on-the-job training for PREs and Cleaning Specialists, hands completed OJT records to the supervisor for training-department submission, and reviews documentation with the supervisor and training department to update or implement procedures. The role promotes safety, quality, service, and continuous improvement, communicates team needs and departmental discrepancies, and complies with PCI, cGMP, and GCP policies and procedures. Overtime and/or weekend work may be required.

Requirements

Meet skills-testing requirements at the approved grade level for the position.
Basic mathematical skills.
Basic computer skills, including the ability to perform basic computer tasks and operate common computer programs.
Minimum professional proficiency in speaking to participate effectively in conversations and reading standard materials intended for general readers.
Intermediate reasoning ability to follow written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
Ability to follow instructions and management directions.
Ability to work independently of a team.

Nice To Haves

Ability to adapt to changing work environments.
Ability to identify and resolve problems in a timely manner.
Preferably 2–3 years of related work or leadership experience.

Responsibilities

Lead and direct Cleaning Specialists and Process Reliability Expeditors on daily initiatives and activities, allocating labor where needed.
Assume the responsibilities and job functions of a supervisor when the supervisor is unavailable.
Host daily DDS meetings.
Manage tooling inventory when the supervisor is absent.
Support documentation adherence for Process Reliability Expeditors and Cleaning Specialists.
Gather and analyze information, identify implications, draw conclusions, develop alternative solutions, and evaluate their consequences.
Diagnose and resolve problems, determine their causes, and develop actions to address them and prevent recurrence.
Guide others by answering questions, observing work, and providing direction as needed.
Assemble, repair, and engrave tooling and equipment.
Support Process Reliability Expeditors and Cleaning Specialists with tooling- and procedure-related issues.
Provide leadership in safety, quality, and service through continuous improvement in the assigned department.
Ensure personnel work safely and comply with company safety standards and rules; take immediate corrective action when necessary.
Oversee and manage training for Process Reliability Expeditors and Cleaning Specialists.
Coordinate and manage appropriate on-the-job training, and submit completed OJT records to the supervisor for training-department submission.
Review documentation with the supervisor and training department to update or implement procedures.
Follow instructions and respond to management directions; work independently of a team when needed.
Communicate Process Reliability Expeditor and Cleaning Specialist needs and departmental discrepancies.
Communicate effectively over the radio and respond to calls in a timely manner.
Adhere to PCI, cGMP, and GCP policies, procedures, and rules.
Attend work as an essential function of the position and perform other duties as assigned by the Manager or Supervisor.