C4PS-2510 MCTIMS Systems Integrator (Team Lead) - OCT 2026

C4 Planning Solutions•Jacksonville, NC

8h•Onsite

About The Position

The MCTIMS Systems Integrator (Team Lead) provides functional leadership and coordination for personnel supporting MCTIMS operations. The role ensures effective user support, timely issue resolution, and adherence to established procedures and performance standards. It requires expert-level MCTIMS proficiency and the ability to coordinate team activities, set priorities, and maintain operational accountability while working with other departments and personnel at Government customer sites. The position is based in Jacksonville, North Carolina, requires travel at the Government customer’s request (expected up to 25%), and requires an active security clearance. The employee must be able to obtain or possess a valid U.S. passport and be physically qualified to support military exercises and contingency operations. The work takes place in a secured 24x7x365 environment and requires flexible scheduling. The position is full-time. Salary is determined by experience and technical evaluation. The job description notes that duties and responsibilities may change at any time with or without notice.

Requirements

Active security clearance required.
CompTIA Security+ certification required.
At least 8 years of experience.
Expert-level knowledge and hands-on experience with MCTIMS, including extensive familiarity with multiple modules, system functionality, and user workflows.
Comprehensive understanding of Marine Corps training management processes, orders, directives, and regulatory requirements.
Demonstrated experience leading teams, coordinating personnel, or providing functional oversight in a technical or operational support environment.
Experience troubleshooting complex MCTIMS user issues and providing functional system support.
Strong understanding of ticket management processes, issue resolution, and operational performance standards.
Ability to establish priorities, coordinate team activities, and ensure accountability for assigned responsibilities.
Strong communication, organizational, and problem-solving skills.
Experience developing or delivering technical instruction, user training, or professional presentations.
Ability to interpret and apply established procedures, policies, and regulatory requirements to operational support activities.
Must be able to obtain or possess a valid U.S. passport.
Must be physically qualified to support military exercises and contingency operations.
Willingness to work in a 24x7x365 secured environment and accommodate flexible scheduling.
Willingness to travel at the Government customer’s request; travel is expected up to 25%.

Nice To Haves

Prior service in the United States Marine Corps or another branch of the U.S. Armed Forces.
Previous military leadership experience, particularly in personnel management, training operations, or operational oversight.
Experience serving in a Marine Corps leadership billet, including SNCO, officer, or equivalent supervisory positions.
Previous experience leading an MCTIMS support team or managing personnel responsible for Marine Corps training systems.
Experience supporting Marine Corps training management programs at the unit, installation, or higher headquarters level.
Previous experience as a Marine Corps formal school instructor, military instructor, or equivalent.
Experience providing MCTIMS instruction or user training.
Familiarity with Department of Defense contractor support environments and Government performance requirements.

Responsibilities

Provide day-to-day functional leadership, guidance, and coordination for personnel supporting MCTIMS operations.
Serve as a subject matter expert on MCTIMS modules, functionality, workflows, and their application to Marine Corps training management requirements.
Coordinate team activities, monitor workload distribution, and support timely resolution of user-reported issues.
Oversee MCTIMS trouble-ticket management, review outstanding issues, monitor resolution timelines, and identify recurring problems.
Troubleshoot and resolve complex MCTIMS user issues requiring advanced functional knowledge.
Monitor team performance and compliance with standard operating procedures, quality assurance requirements, and applicable performance standards.
Provide technical and functional guidance to team members and promote consistent support practices.
Identify opportunities to improve workflows, user support processes, and overall team effectiveness.
Develop and deliver MCTIMS training to system users as required, including instruction on system functionality, training management processes, and applicable Marine Corps orders and regulations.
Support development and maintenance of training materials, user guidance, and standard operating procedures.
Monitor operational metrics, identify performance concerns, and communicate issues requiring management attention.
Support personnel development through knowledge sharing, mentoring, and guidance on MCTIMS functionality and support procedures.
Travel to Government customer sites or as otherwise requested by the Government customer, with travel expected up to 25%.