MCSO Office Assistant Senior

Multnomah County • Gresham, OR

23h • $28 - $34 • Onsite

About The Position

Join the Multnomah County Sheriff’s Office (MCSO) and become part of a dynamic team where your commitment to justice and community safety can make a real difference. We are seeking individuals who are dedicated to serving the community, passionate about helping others and inspired by a strong sense of purpose. MCSO is committed to fostering a diverse and inclusive workforce and investing in professional development opportunities throughout your career. To learn more about our agency, please watch our video: Join Our Team Position Overview: Are you an organized individual who has an eye for detail and enjoys working with people in a fast-paced environment? Do you want to do work that makes a difference in your community? The unique, important and varied responsibilities of this position could be a good fit for you. Our Concealed Handgun License (CHL) Unit is currently looking to fill one (1) Office Assistant Senior position. Office Assistant Seniors require strong administrative skills and the ability to work efficiently and accurately with confidential and sensitive information. These positions also serve and interact with the public through written and in-person communication. Apply as soon as possible! We anticipate keeping this recruitment open for two (2) weeks but may close this recruitment early if a sufficient number of applications are received.

Requirements

• Education/ Training: Equivalent to the completion of the twelfth grade.
• Experience: Three (3) years of clerical and/or data entry experience dealing directly with the public is required.
• Must pass a background investigation which includes a criminal records and employment references check.

Nice To Haves

• Customer service experience in high volume environments where communication skills, empathy and patience are required to achieve the goals of customers within the mission of the agency or company.
• Additional clerical, legal clerical, or administrative training.
• Experience providing professional customer service to diverse communities.
• Experience working with high level confidential and/or sensitive information.
• Ability to work together as a team under pressure with time sensitivity.
• Experience using standard Microsoft applications and criminal justice databases to input and retrieve sensitive information.
• Prior work in a public sector organization within the last five years.

Responsibilities

• Facilitate the issuance of Concealed Handgun Licenses to applicants currently residing in Multnomah County and Washington State.
• Perform background checks on all applicants (new/renewal/transfer/transfer-renewal/reinstatement). Also perform background checks on Court Access Court Pass applicants.
• Provide support to the public by answering phones, processing applicants (fingerprints, checking paperwork, collecting payments, taking pictures). Fingerprinting members of the public is a required job function, so the incumbent must be comfortable working in this capacity.
• Perform clerical duties such as scanning/indexing applications, opening mail/applications, making/rescheduling appointments, processing address changes.
• Revoke permits on notification of arrest (type letter, etc.); enter court ordered gun prohibitions in LEDS.

Benefits

• Paid leave: generous paid time off including holidays, sick leave and vacation leave.
• Pay Increases: Local 88 employees are considered for an annual step increase each year on their progression date until they reach the top of the range. They are also eligible for annual COLA increases when approved by the Board of County Commissioners.
• Deferred Compensation: All new employees in regular and limited duration Local 88 positions will be automatically enrolled in the County’s Deferred Compensation program, at the rate of one percent (1%) of their pre-tax wages, unless they choose to opt out.
• Comprehensive health and dental packages with most full-time employees paying only 5-10% of the monthly cost of the coverage, depending on plan selection and bargaining unit.
• Retirement contributions of 12% to the State's retirement system (PERS/OPSRP) and no financial contributions from the employee.
• Free TriMet pass.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED