MCS IFTA/IRP Operations Supervisor
About The Position
The Virginia Department of Motor Vehicles (DMV) is seeking an Operations Supervisor to join the Motor Carrier IFTA/IRP team. The Operations Supervisor oversees daily operations for International Registration Plan (IRP), International Fuel Tax Agreement (IFTA), and Performance Registration Information System Management (PRISM) and EZFleet programs, ensuring compliance with federal and state regulations. This role mentors staff, resolves escalated issues, and ensures operational accuracy to support DMV’s goals for compliance, efficiency, and customer satisfaction. Position is responsible for ensuring that Virginia complies with the requirements and obligations of international compacts and federal programs through the development of work processes, procedures, standards, and staffing assignments. The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves many businesses, including dealers, fuel tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don’t just talk about our core values. We live them!
Requirements
- Strong leadership and mentoring skills to guide staff, improve workflows, and ensure compliance with standards
- Ability to prioritize, resolve issues, and foster a positive team environment
- Ability to interpret and explain complex information
- Proficiency in PC use and technology, including Microsoft Office
- Excellent communication skills for team leadership, stakeholder collaboration, and customer interactions
- Strong organizational, time management skills and multitasking in high-demand settings
- Proficiency in financial reconciliation processes and compliance with PCI standards
Nice To Haves
- Advanced knowledge of DMV motor carrier programs, including IRP, IFTA, PRISM, and EZFleet
- Experience in compliance monitoring, financial reconciliation, or transaction processing within a team
- Proficiency in resolving escalated compliance and operational issues, including preparing records for audits
Responsibilities
- Oversees daily operations for International Registration Plan (IRP), International Fuel Tax Agreement (IFTA), and Performance Registration Information System Management (PRISM) and EZFleet programs, ensuring compliance with federal and state regulations.
- Mentors staff, resolves escalated issues, and ensures operational accuracy to support DMV’s goals for compliance, efficiency, and customer satisfaction.
- Ensures that Virginia complies with the requirements and obligations of international compacts and federal programs through the development of work processes, procedures, standards, and staffing assignments.
Benefits
- Driver history and criminal background check
- Fingerprint-based criminal history check
- Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disability Act.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
