MCR Coordinator

One Hope United • Mount Vernon, IL

4h • Onsite

About The Position

Under the assigned supervisor, the Mobile Crisis Response Coordinator provides high-level coordination of assigned activities that will assist in achieving program and/or agency goals. This position collaborates with the crisis supervisor and coordinator team regarding statistical reporting assistance and managing internal and external data entry points. Also, assisting in ensuring 24-hour crisis coverage is maintained, including filling coverage gaps when necessary.

Requirements

• Bachelor's degree required
• 1-2 years related experience
• Valid driver's license and acceptable driving record with OHU required levels of coverage for auto insurance
• Proficient computer skills in a Microsoft Windows environment and adaptive skills to expand software application skills, as necessary.
• Excellent organizational skills, including setting priorities
• Effective verbal and written communication skills with ability to convey information in a clear, concise manner.
• Team-oriented and can work well between multiple departments/staff
• Ability to exercise discretion and ensure confidentiality.

Nice To Haves

• Master's degree preferred

Responsibilities

• Works with crisis supervisors and other staff of various departments whose coordination of effort is essential for joint delivery of services
• Consults with crisis supervisor and coordinator team to determine program needs and establish agreed upon expectations and implementation plans
• Supports crisis specialists in multiple crisis programs
• Maintains frequent communication with crisis supervisor and coordinators to ensure consistency in the communication of the agreed upon expectations
• Manages maintained constructive relationships between the day crisis team and the night crisis team for improving the program's effectiveness
• Facilitates routine reviews of client records; thus, ensuring recordkeeping procedures are implemented, consistent and appropriate
• Maintains frequent communication with the crisis team, both day and evening shift to ensure connectivity and positive team culture
• Participates in and co-leads staff meetings, to also include agenda development and meeting guidance
• Coordinates and promotes community linkage and relationship development
• Coordinates and implements program specific trainings, as needed and as agreed upon by the crisis supervisor and coordinator team
• May include transporting clients (youth or adult) to immediate crisis determined resources (i.e., shelter, treatment, etc.).
• Provides clinical and programmatic support to staff during shift and coordinates/consults with supervisor, as needed.
• Occasional travel may be needed due to location of programming in several counties in Southern Illinois and Lake County in Northern Illinois
• Performs other related duties as assigned

Benefits

• Tuition assistance up to $2500 per year
• Up to 4 weeks paid Vacation Days, up to 6 paid Personal Days, up to 5 paid Sick days annually, and a Mental Health Day.
• Medical, dental, vision, 403b Retirement, flexible spending accounts, and health savings account.
• Agency paid life and ADD up to $50K based on salary
• Multiple Voluntary Supplemental plans for Employee, Spouse, and Child(ren)
• Voluntary Legal Plans and Pet Insurance.
• The agency paid long-term disability and short-term disability.
• Career ladders, professional development, and promotion opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees