Math Support Specialist

Iowa Western Community College•Council Bluffs, IA

8d•Onsite

About The Position

This position provides supplementary academic and non-cognitive support to individual and small groups of students. This position would assist in staffing the math success drop-lab as well as co-teaching courses in the Algebra sequencing.

Requirements

Bachelor's Degree in Math or 12 undergraduate credits in the discipline of Math
Excellent verbal and written communication skills and ability to articulate in both small and large group settings and with diverse groups of people including co-workers, students, business contacts and at various levels from front-line to administration
Strong organizational skills including the ability to multitask, to meet deadlines, to maintain and access paper and electronic files, to produce error-free final products, and to manage time and output
Excellent customer service skills
Proficient use of Microsoft Office products (Outlook, Word, Excel, PowerPoint, Teams)
Ability to read, write, and speak English fluently
Enthusiastic and dedicated to the challenges of helping other people
Ability to function collaboratively as part of a fast-paced, customer-oriented team
Professional in communication, appearance, relationships, and responsiveness
Positive attitude
Self-starter with the ability to perform with little or no direct supervision
Ability to pass a background check

Nice To Haves

Experience that demonstrates sensitivity to and an understanding of the diverse academic, socioeconomic, cultural, ethnic, and disabled backgrounds of community college students.
Experience that illustrates a history of successfully collaborating with co-workers on a regular basis to achieve common goals.
Experience facilitating math skill development.
Experience monitoring student progress.
Experience tutoring students and assisting them as they complete homework, and prepare for quizzes and tests.
Experience that demonstrates a commitment to delivering first-rate service to and exceptional support for students on a daily basis.
Experience that demonstrates a strong desire to work with a variety of people on a daily basis.
Experience that exhibits knowledge in techniques that can be used to motivate students.
Experience that demonstrates the ability to successfully work on and complete several projects at one time.
Experience in student development at an institution of higher education.
Excellent verbal and written communication skills and ability to articulate in both small and large group settings and with diverse groups of people including co-workers, students, business contacts and at various levels from front-line to administration
Strong computational ability to include mathematic calculations and analyzing statistical data
Strong organizational skills including the ability to multi-task, to meet deadlines, to maintain and access paper and electronic files, to produce error-free final products, and to manage time and output

Responsibilities

Engage as supporting teaching in a co-taught classroom
Provide individual and small group support for students visiting the department drop-in lab
Demonstrates IWCC’s core mission, vision and values
Facilitate sections of Statistics co-requisite courses
Can make decisions in matters of significance
Participation in weekly meetings aimed at student success
Mentor students from various courses as part of open lab
Correspondence with students via phone, email, text
Participation in committees and work groups within the math department
Excellent communication skills, both written and verbal, with students, faculty, and staff
Assists in the development and implementation of academic and non-cognitive supports for students enrolled in math courses.
Develops and maintains relationships with math faculty to enhance support resources, expand the student support network, and optimize the impact of student success initiatives.
Collaborates with math faculty on ways to support students with their math-related academic pursuits
Aid in the continuous improvement of the co-requisite course for Statistics.
Identifies non-cognitive challenges and potential risk factors, and provides tailored and targeted co-curricular supports and proactive outreach
Refers and connects students to and with relevant resources and services on campus, including those available in the Academic Resource Center as well as through Student Support and Outreach.
Initiates, maintains, and tracks frequent contact with students on a variety of topics and through various means, including face-to-face meetings, email, and phone communication.
Maintains accurate and timely records of student information
Performs all other duties as assigned.