MATH Program Site Coordinator (Center for Educational Outreach)

Johns Hopkins University•Baltimore, MD

8d•$21 - $37•Hybrid

About The Position

The Center for Educational Outreach (CEO) within the Whiting School of Engineering at Johns Hopkins University aims to significantly impact the future STEM workforce by increasing the number of STEM leaders from underrepresented groups. Our mission is to engage JHU faculty and students to inspire and prepare PK-12 students in STEM education and careers. The Math Acceleration Tutoring with Hopkins (MATH) Program, launched in Fall 2022, is a collaboration with the University’s President’s Office at Elmer A. Henderson: A Johns Hopkins Partnership School (Henderson Hopkins), with plans for future expansion. We are seeking a MATH Program Site Coordinator to be based on-site at Henderson Hopkins, reporting to the MATH Program Administrator within the CEO. This role involves administrative responsibility for complex academic program elements, requiring collaboration with students, faculty, and other departments, and providing overall academic program support.

Requirements

High School Diploma or equivalent.
Five years progressively responsible administrative/academic experience.
Additional education may substitute for required experience and additional experience may substitute for required education beyond a high school diploma/graduate equivalent, to the extent permitted by the JHU equivalency formula.

Nice To Haves

Bachelor's Degree
Proficient with the Microsoft Office 365 Suite, particularly Outlook, Word, Excel, PowerPoint.
Proficient with team collaboration platforms (One Drive, MS Teams, One Note, Google Docs, Sheets, Forms, and Slack).
Knowledge of Give Pulse or other volunteer management system.
Supervisory or leadership experience.
Experience in program coordination.
Tutoring/teaching experience.
Experience working in or with PreK-12 schools.
Experience teaching primary and/or secondary math.
Experience in management of student workers, staff and/or volunteers supporting long-term programming.

Responsibilities

Assist with student recruitment and marketing efforts for programs.
Advise students on academic requirements, potentially handling sensitive personal issues.
Coordinate aspects of the interview and application process.
Schedule, plan, develop, and produce information sessions.
Assist with tracking and analyzing trends data, compiling data, and generating reports.
Make recommendations concerning marketing, processing, and business outreach.
Independently manage specific program activities.
Manage budget projections, stipend and other expenditure accounting, and interface with financial aid and other student services.
Support course and student activity scheduling.
Serve as a liaison to other resources such as the Registrar’s Office, Academic Advising, Admissions, Dean’s office, other academic departments, and Student Accounts.
Act as a liaison to the International Office and provide resources to students regarding visa issues.
Produce substantive reports for department faculty and administration.
Maintain room schedules, address and phone lists, and emergency contact information.
Assist in special events planning and execution for receptions, open houses, and social gatherings.
Maintain students’ academic files and faculty evaluations.
Plan orientation for new students.
Advise students on program choices, choosing advisors, teaching opportunities, and job applications.
Oversee the work of less experienced employees or students.
Serve as the main point of contact at the school for the MATH Program, maintaining regular communication with school administration and math teachers.
Collaborate with the MATH Program Administrator to recruit, hire, and onboard 70+ tutors and lead tutors.
Manage and supervise 70+ tutors (including ~13 lead tutors), providing training, mentoring, coaching, and ongoing support.
Develop and maintain tutoring schedules and rosters each semester in coordination with school-based staff and the MATH Program Administrator.
Ensure program operations at the school site are completed, including maintaining detailed implementation records, tracking weekly engagement data, and approving timesheets using daily attendance records.
Monitor student behavior and attendance, escalate concerns as needed, and use assessment data to inform session development and support program evaluation and reporting.
Perform other related duties as requested.