Maternal & Children's Health - Social Worker

County of Wake, NC • Raleigh, NC

3d • $27 - $42 • Onsite

About The Position

The Care Management for At Risk Children (CMARC) Program is one of the many programs residing in the Maternal & Child Health section of the Public Health Division. CMARC is an at-risk population management program that serves children from birth to 5 years of age who meet certain risk criteria. The main goals of the program are to improve health outcomes and reduce costs for enrolled children. The CMARC Program is a multidisciplinary team consisting of Registered Nurses and Social Workers. We are currently seeking a Maternal and Children's Health - Social Worker to join our team!

The Maternal and Children's Health - Social Worker’s primary purpose is to provide intensive care management services using the Care Management Process with the identified population and their families. CMARC serves children with medical, developmental, and behavioral needs, who may also be experiencing challenging levels of environmental stress.

Requirements

• Bachelor's degree in Social Work or related field
• Two years of job-related experience
• Valid Driver's License and "safe" driving record
• Equivalent education and experience are accepted

Nice To Haves

• Master’s degree in Social Work (MSW)
• Spanish language proficiency preferred
• Ability to develop and maintain effective relationships with others in order to encourage and support communication and teamwork
• Ability to build and maintain ongoing, collaborative, working relationships with coworkers to achieve the goals of the work unit
• Ability to convey information clearly and concisely to families in order to engage them in services
• Ability to develop and maintain strong relationships with patients by listening to the patient and understanding and responding to identified needs
• Ability to follow instructions through a standard work process
• Ability to perform routine tasks
• Ability to check work for accuracy before completion of tasks
• Ability to identify problems, determine possible solutions, and actively work to resolve the issues
• Ability to actively participate as a member of a team to move toward the completion of goals

Responsibilities

• Provide outreach to new referrals in a timely manner following CMARC policies and program guidance
• Engage members in services via telephone, home, community, and provider office visits as well as virtual platforms
• Utilize clinical assessments to discover needs; develop member-centered care plans; and assign risk levels to guide the care management process with each referred member
• Maintain documentation of all care management services provided in the Electronic Medical Record (EMR) system
• Utilize motivational interviewing skills to engage and involve families in the decision-making process through a patient-centered, collaborative partnership approach to assist with improved self-care and care coordination with medical homes and other community resources
• Collaborate with medical homes and other service providers to offer CMARC services to identified populations to ensure members receive the best care possible in a cost-efficient manner

Benefits

• Influenza immunization is a condition of initial and continued employment, subject to compliance with federal law
• Actively supports and participates in department emergency preparedness and response activities, which may include temporary changes in responsibilities and working hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level